Product & services pricing
3.58/5
Chance of future purchase:
4.94/5
Shipping & packaging:
4.89/5
Customer service:
4.97/5
Return/Replacement policy:
5.00/5

ResellerRatings
Verified
5/5

2015-08-31

"I am happy with my experience with Puget. There was an issue with slow boot time with my machine but that was resolved..."


ResellerRatings
Verified
5/5

2015-08-30

"As always: great advice in advance; great communication and care during the build; great followup and support after delivery. "


ResellerRatings
Verified
5/5

2015-08-30

"The computer is absolutely excellent. Far surpasses machines I've bought from Dell, Digital Tigers, etc. Help in configuration and customization was thorough, detailed and patient.

I read a lot about building a performance machine, and was tempted to try it myself, but after searching for the best pricing on the components I selected, I found that Puget Systems charged a very reasonable and fair premium to do the build. Given that a few component problems were identified in the test and burn-in, I'm grateful I didn't have to navigate that situation on my own.

Packing, system documentation, and other details were also first class.

I couldn't recommend Puget Systems more highly.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

ResellerRatings
Verified
5/5

2015-08-28

" The performance of my new Obsidian computer which came highly recommended by professional securities traders has exceeded my expectations. The Obsidian shows no sign of vulnerability following a seemingly endless nightmare-like experience with my prior system, as delivered by a Puget Systems direct competitor, pertaining to a never resolved “freezing” issue. Hence, the upgrade in performance is like stepping up to a new BMW after driving a Volkswagen Beetle with an irreparable carburetor problem.
Thanks especially for tweaking the BIOS to maximize performance, the assurance that a technician is able and willing to assist if needed, foregoing the installation of annoying third party software, and providing materials and advice which have helped me transition to a new system.
Please keep up the outstanding work at a time when finding competent, skillful workmanship at a reasonable price is becoming increasingly difficult.

"

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-08-28

"My brother purchased a computer from Puget Systems; over the years he has raved about how great the computer is and the experience of dealing with the company . When it was time for me to purchase a new computer I ventured into their store and was amazed at their offerings. I finally chose a system that would fill my needs. Throughout the process my constant questions to the staff was answered quickly and succinctly. I received numerous updates while the computer was being assembled, and I was able to gather a lot of information on their website concerning the components and why they choose to use and install those units. I'm extremely satisfied and happy that I purchased and use a Puget Systems computer and join with my brother in wishing other folks would give them a try. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-08-27

"Puget built a custom PC/server to help me run my computer. They helped me designed a first class computer that will last 4-5 years of constant use. Dual RAID drives, etc. They tested the product before delivery. I am thrilled with the outcome. Great job Puget!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-08-26

"Tremendous computer builder; they did a great job of working with me to get me the exact configuration I was looking for. Their service was OUTSTANDING!"


Verified
5/5

2015-08-20

"Puget Systems is a great company -- quality components, care in assembly, great customer service. Couldn't be happier.

Richard in Pennsylvania
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-19

"great machine - cannot hear "anything" - extremely quiet - just big size - and only two CD/DVD drive slots. highly recommended anyhow."


Verified
5/5

2015-08-18

"Dr. William Henshaw

I have had my custom Puget computer now for 3 weeks and it really zings. Quiet is what I asked for and I got a really fast (thanks to 1TB SSD C: drive), whisper quiet powerhouse for my music recording, mixing and visual presentations! Opening the side panel and seeing all cables neatly routed and secured was a new experience for me from my earlier 5 desktops from major brand sellers.
Everything worked as I requested with plenty of quick, convenient contact from both sales and service departments with people who speak English - what a terrific feeling.

I can't recommend Puget Systems highly enough from the other custom builders I researched on net . They have a highly integrated team that will build the computer you want with the finest brand parts in the business you can ask for and great suggestions if your not sure about compatibility, speed, or most importantly dependability.

My next computer will definitely be built by Puget Systems.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-14

"Honest critique of my selected components was appreciated."


Verified
5/5

2015-08-13

"My computer has just been shipped, the follow up and information I received during the built process is much more than I expected. This computer is my third custom built computer and I never had such service. I even called to have an information about the monitor I would buy elsewhere and received my answer within 15 minutes!

Thank you Puget System
I will write more when I receive the computer and have it up an running
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-09

"This is my second custom computer from Puget Systems. The first is now ten years old. While everything but the case, CPU and motherboard has been upgraded or replaced over time the unit is still running well but slow by todays standards.

My new computer is from their Serenity series and it's fantastic. The unit was superbly packed for shipping and started up without problem. It is dead quiet, fast and the inside is the most uncluttered I have ever seen. The information binder that was included has lots of helpful documentation as well as all the software and hardware discs and a set of restore DVDs. While it came at a premium price I expect that, like my first one, it will outlive and outperform a store bought major brand by 2 or 3 times.

If you are looking for a premium product Puget Custom Computers is the place to go.
"

Pricing of products and services
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N/A

Verified
5/5

2015-08-07

"Fast, quick, painless, and delivered in a timely manner. "


Verified
5/5

2015-08-06

"Quick service as ordered. Great customer service"