"Computer is fantastic, customer service was exceptional, and it's everything I want in a computer. The only thing is that my 2TB hard drive is not working, and I have to go into the case and see if it got unplugged from the motherboard. If it weren't for that, it'd be a five star rating."

"Outstanding company. Couldn't be happier with my new computer. Exceeded my expectations."

"The customer service and the status during my build was unlike any I've experienced. Puget Systems delivered quickly and with great attention to detail. They also knowledgeably installed linux. I can't see ever needing to build my own computer, or purchase from a big faceless vendor again. Buying from Puget Systems was the best experience I've had buying a PC."

"What a relief to get a machine that doesn't have a lot of bloatware on it.

I really like Puget's customer service. The binder they send with all the information is extremely helpful. I use it to keep additional notes about my computer.

They followed up with a note and a phone call. I haven't had the system very long but so far I'm 100% happy."

"Very good communication. Answers all questions and was willing to help with information that was not even related to their business. "

"My contact was with William George and he helped me select a system that fit my needs. I do home design as a hobby and had chosen a video card that was more than I needed. William contacted the manufacturer of the software and assured me that a lesser video card would do the job. Saved me about $400. Puget also configured the preinstalled software to my wishes. The cost is high but the service was worth the price."

"Great experience from the salesman to the assembler...who called me and asked if I had any questions about my new computer. Then I got a personal note from the company. And, the company has answered very quickly several questions I had.

H. P. Jessup"

"Puget is great as always."

"The process is smooth and helpful."

"Great service from the point of looking at the laptop to actual delivery. Works well so far. "

"They kept me from making a dumb configuration mistake; provided an excellently packaged system with a binder full of useful information; and have followed up to see how the system is working for me."

"From start to finish, Puget = Professional.
Customer Service: Answered all of my questions (and believe me I had alot of questions) before and after the purchase. I must have talked to half a dozen people including William and Richard through the course of this order. Never once did it seem like I was a number or an inconvenience. If they didn't know the answer, they found the answer. From a customer service point of veiw, I've never been this satisfied with service. The key note here is that the support is there after the sale. So many companies seem to abandon you after they have your money. That is definately not the case here.
Product: I went out on a limb and bought one of there premier laptops. Was uneasy at first about spending the money I did. However, worth every penny!! This thing is a beast. Games, video editing, heavy-handed simulation software, you name it, this thing just seems to devour them all like a crazed cookie monster on steriods. The windows 7 emulator for 8.1 = Priceless, dear god does it make it possible to run a non-touch screen computer with 8.1, and not pull your hair out doing it. Put in my own msata drive, and had richard on the phone most of the time doing it. He seemed to want to make sure it worked more than I did. While doing so, I noticed how some of the components were arranged and put together. The cooling system looked like something out of a Star Trek episode. Simple stated, a very nice machine indeed.
Overall, I can't say enough about Puget. Its nice to actually get what you pay for these days. I'd like to say that I would buy from them again, but they made such a nice computer, I may be dead and buried before this needs to be replaced. However, If and when I do need another computer, there will be no question who I call....."

"This is my 3rd computer purchase from Puget. They have consistently proven to care about my desires for performance, minimizing the cost of that performance, and then my ultimate satisfaction with the end result. I received multiple email and telephone communications from them throughout the purchase process, demonstrating to me their commitment to customer satisfaction. Their use of thermal photography to show the heat signature of the internal components both in standby and under full load is very reassuring. I wouldn't know how to quantify something like that myself. My entire experience with them was pleasantly better than most other companies (of any kind) with which I have dealt. Bravo!"

"My new desktop is absolutely silent - what a pleasure. They really care about doing it right for their customers. US factory based customer support, they're on top of everything for you."

"I cannot be happier with my new system. It is so silent. This is the 2nd time I order from them. My 1st was almost 5 years ago and that computer is still up and running great with no problem at all. The only reason I am upgrading is that my girlfriend needs a new system and I want a more up-to-date system to run all my programs and new games that is to come.

Puget systems is like one of those old toasters or TV that grandma own and it will even out last you in lifespan.

The system is super package up in all forms of protection possible. There is foam inside the system to protect all the hardware, one outside to protect the system than box up. Than another layer of foam then inside another big box to further protect it from any damage that might of happen.

All of the information is nicely pack up a folder along with CDs. It comes with Restore DVD and bootable disc if anyone wish to test their system if any problem where to happen.

The team in Puget are all very helpful. Their respond time is on the dot.

Oh, and I even get a little youtube video of my system. A simple walkthrough of my case as well as some great information and how to clean it and dos and don'ts."