"nice easy to navigate web site"

"Chris directed me to a more economic brand that'll do the job. Saved me some $. All good. Thanks Chris.

PS: Never saw the coupon for opening an account and providing e-mail. Oh well."

"I had trouble with a Gould pump system that services three homes. Will managed the situation with a professional, compassionate, clear and prompt manner. It was not an easy problem to solve, and we had communication issues with Gould. Without complaint or indifference, he gave me the confidence that it would all be resolved. Ultimately, he facilitated communication, and resolution with my pump system. "

"I was able to find what I needed, without any problems. "

"Know their products, good pricing including shipping."

"Best pump prices I’ve found anywhere "

"new site installation. "

"Needed parts for my goulds pump. while doing so i realized i over payed at grainger last time... wish i knew about you sooner! thanks for the good deal"

"Just made an order so I do not have a lot to say as to my experience "

"First time on your website. Good price on item I wanted. Called to verify stock - very helpful on phone."

"Fast and easy service to order products"

"The exceptional customer care service of Cheryl Carney, smoothed my feathers!
The delivery was quick.
The assistance of Customer Service to assist me in the return was remarkable!

Customer service is the face of the company.... their reputation depends on it!

Bravo to this company for hiring and retaining first class Customer Service!

Thank you, Ms Carney for righting a wrong!"

"Cheryl was provided excellent customer service! I purchased two Barnes pumps of which one did not work. Cheryl worked diligently with the manufacturer to provide a positive outcome with regards to the pump that did not work."

"Found the part I need on the website and ordered it. Cheaper than I can find it locally and free shipping! Like it!"

"my sump pump died and I need a replacement but couldn't find out the brand/model. I sent pictures to Lee via emails and he helped me figured out it's little giant pump.

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