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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2018-08-14

"They had what I was needing. Please keep in stock."


Verified
5/5

2018-08-11

More Water

"Easy Checkout. I was a little disappointed that there were no coupons or promotional codes for the month of August 2018"


Verified
5/5

2018-08-11

easy breezy!

"I saw what I needed and bought it with no fuss.."


Verified
5/5

2018-08-10

easy to order

"Easy to order and informative."


Verified
5/5

2018-08-08

con p

"This is my first time ordering from your company so I really can't give an opinion at this time except so far so good."


Verified
2/5

2018-08-07

Shipping was the same cost as product ordered

"$20 is too expensive for a small box containing two check valves via UPS Ground. I'm glad Pump Products had the product I was looking for, but I can't be happy with spending that amount on shipping."


Rep reply posted 2018-08-07
A rep from Pumpproducts.com, JCarney-PumpProducts, has responded:

“Hi, we're sorry you weren't satisfied with your experience. Our shipping costs are based on FedEx's calculation using several variables, such as product weight and location. We try to accommodate customer needs as best as possible. Unfortunately the check valves that you purchased has plastic on them, that can be damaged in shipping. We want our customers to get their products in perfect condition on arrival and we use packing materials to ensure that. Again we apologize and hope you shop with us again soon. Thank you”


Verified
5/5

2018-08-02

Good price and free shipping

"nice and easy site to use"


Verified
5/5

2018-08-01

"customer service was excellent"


Verified
5/5

2018-08-01

In stock

"Had exactly what I was looking for and for a fair price "


Verified
5/5

2018-08-01

Rob's Review

"Site was easy to navigate, found item quickly, item was in stock and was the best price I could find."


Verified
5/5

2018-07-31

Shopping for waste pump was not a waste (of time!)

"Was able to fiond their pump that I needed easily and checkout was a breeze."


Verified
5/5

2018-07-31

Great Experience

"Replaced the old sewage pumps in my system with Liberty Omnivore grinder pumps. Great performance, can pump high and handle anything that gets thrown down there. Also has a three year warranty which is important to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-07-23

"Overall website was good to shop off of. Price was comparable to other sites for this item. Shipping costs were high in my opinion but other than that nice website to browse through for parts."


Verified
5/5

2018-07-29

Pumping for Success

"It was an easy order and checkout system. I have not received the part as yet so I cannot speak for delivery or product."


Verified
5/5

2018-07-27

Easy to order

"Easy to order from. Great help when I called."