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Product & services pricing
4.32/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.42/5
Customer service:
4.36/5
Return/Replacement policy:
4.08/5

5/5

2022-12-06

Great place to purchase all types of air guns and supplies

"Great online and phone help. I have purchased many products and pcp air pistols and rifles. Pyramyd Air ships the same day. I receive my purchases the next day. I will always use Pyrmayd Air for all my air gun supplies."

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5/5

2023-03-09

All the air gun ammo you need

"New to the air rifle community
I have found every thing in one spot
Lots of good reviews and articles
"

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4/5

2023-03-08

Buy three get one free?

"I just received my order of JSB 35 caliber pellets. But I just got three. I thought if I bought three I'd get one free. "

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5/5

2023-03-07

Excellent Customer Service!

"As a beginner to the hobby I obviously have had many questions and Pyramyd Air’s customer service has been extremely patient and willing to not only answer but educate. I’ve had the pleasure of consulting with Greg during several conversations over the phone and email and not once did I ever feel rush or like he was just trying to push or sell. It’s because of his customer support I have the confidence in Pyramyd Air to go from purchasing my first PCP only a few weeks ago to pre-ordering a FX Maverick plus a bunch of goodies to go with it. Unfortunately the exact Maverick I wanted is currently on back order at PA and even though other companies have it in stock I chose to pre-order it with PA because of their outstanding customer service. I live in Ohio and it’s nice to have a local shop with friendly employees I can trust and rely on. Can’t see myself ever using anyone else. Thanks again Greg and Pyramyd Air!

P.S. Can’t wait for the AvengeX!
"

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5/5

2023-03-02

Top Notch Experience

"Found a good deal on crossbow bolts and ordered a bunch for next season! Quick shipping, couldn't ask for a better experience."

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5/5

2023-03-01

Old School

"To be able to find the same bb gun that I got when I was five years old is fantastic. Daisy Model 25"

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5/5

2023-02-26

Pyramyd Air simply the best!

"I buy all my air gun products from Pyramyd Air. Great price, wide selection of products, and at a great price!"

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5/5

2023-02-25

Excellent, fast, and courteous service.

"More than met my expectations. "

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1/5

2023-02-24

Bad customer service

"Pyramid air was having a sale for buy 3 get 1 free on ammo. I placed 4 containers of pellets in my cart at $23 each as well as some cleaning pellets at $6 each. It didn't even occur to me that the cleaning pellets could be considered ammo.

I noticed that the cleaning pellets were marked to $0 instead of one of the $23 ones after I had already made my purchase. I asked for a refund of the difference in price and they said no.

Yes, I should have payed more attention to my cart before checking out, but it was an easy mistake to make when they are categorizing tiny cotton balls as ammo. There is no reason why the company should not refund me partially. I'll be sticking to other airgun websites and local suppliers.

I try not to do business with businesses that value $17 over doing the right thing and keeping a customer. Hopefully my $17 mistake can keep someone else from having an equally poor experience.
"

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5/5

2023-02-24

Purchasing my First PCP rifle

"Was not expecting it to be so easy
Your website is perfect do not change a thing if I can do it anybody can do it
"

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5/5

2023-02-23

Great prices great shipping.

"Great company, has great prices and knows how to ship items ,very well packaged so when it arrives at your door, they’re still in original condition and not in pieces."

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5/5

2023-02-23

Great service

"Fast. Item was shipped the same day that I put in the order. "

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5/5

2023-02-22

Great place for everything airgun!

"Purchased an air rifle from Pyramyd Air. When I received the rifle it was damaged. The outside box was fine leading me to believe that it was damaged before shipping. A quick email to their support staff including some photos of the damage was all that it took. I returned the rifle and received a replacement in just a few days! I will continue buying everything I need from Pyramyd Air!"

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3/5

2023-02-20

Cofusing site and checkout

"I found a model S&W model 29 when I went back to purchase it I couldn't find it the second time I went back I couldn't even login after three attempts I finally was able to find the gun you have a discount wheel I won a fifteen dollar discount which I could not apply which means I didn't get the discount checkout was just as confusing this was not a good experience why offer discounts if you can't apply them.You need to simplify your site and checkout process.I buy a lot but really am discouraged I hope my next experience is better. "

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5/5

2023-02-11

Great place to buy your air gun

"Your prices are great but when you have a discount,I wasn’t able to input it. This happened two times. No where was it before you checked out that you could put your discount code."

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