"Everything seems fine but I forgot to soon the wheel!"
"I buy my pellets from Pyramyd Air because they know how to pack them and I can be confident there will not be any damaged pellets. Also, when I made my order I forgot to add an item. I contacted Pyramyd through the chat window and was able to get the RWS silicone oil added to my order saving me on shipping."
"Excellent piece of equipment! Well made and all parts work as expected. Accuracy was excellent right out of the box ! I think it will improve once I get use to the trigger
And adjust to my liking !! Some brands of pellets do not seem to fit in the 20 shot magazine but the the ones that do work flawlessly !! Perhaps I can load the others individually ??? "
"Can get detailed Specs, and know what Accessories that will work with specific items."
"So far buying and researching an air rifle has been amazing with pyramid air!"
"They lied about the compatibility of the product. They sold me a magazine which is not fit for my rifle. They claimed that it is fit.
They refused to pay for shipping back for a refund. "
"I ordered a scope Monday morning thinking it would be shipped Monday
Not real sure what goes on in there shipping department but I feel that they need more personal!!
"
"grateful to sales person for facilitating my order when I was unsuccessful online"
"I recently placed an order through Airgun Depot. This time, I decided to use Pyramid Air and the processing and shipping were MUCH faster!! I’ll definitely be using Pyramid from now on!! Thank you!!"
"I recently purchased a Walther Reign......had an issue right out of the box! Returned it and it was repaired and back in hands pronto!
I'm new to the PCP world but I was so pleased with customer service I didn't hesitate to order a Diana Bandit! Can't wait for it to arrive! Thanks Pyramid Air........well done!"
"My experience was great ! I purchased a texan carbine , Greg who helped me with his recommendation he got me all set up . He was very helpful , very nice and a honest guy. Who shoots from the hip. Greg explained the whole process what they will do , how long it take and so on .I feel most companies out there lost that today. Not Greg and Pyramid Air . They made me feel comfortable with such a big purchase. Receive my texan carbine today man scope , rifle, bipod, sling , pellets everything is just a beautiful set up plus we'll packaged.thank again to Greg and P.A"
"When the packing box was opened, the stock of the Benjamin Marauder was broken into two pieces. UPS absolutely destroyed the contents of the package.
"
"PA has a very wide range of quality products. What makes truly amazing is their people. They really care about their customers and want each experience to be a good one. If every company was like this one they all would succeed. This includes the sales staff, experienced advisors and customer service. It is second to none. I was also pleased to find that their customer service manager is a disabled veteran like me and is just so happens that we served at the same time and place in the Middle East. They were extremely helpful and caring. No, I am not getting paid for this, although if they had an FX impact lying around collecting dust I would be more than happy to hold it for them. You simply cannot do any wrong be shopping with them. I only wish I could give them more than 5 stars."
"First off you could put the prices in Canadian dollars. You could also offer free shipping to Canadians."
"Hello,
Shipping was on time. The problem I have is I paid for Signature delivery. In this point in time with porch pirates this is a
requirement. I found my package laying on the ground at the top of the driveway. Thankfully it was not on the porch. I would
appreciate a refund for the signature delivery fee. I have yet to open the parcel. Hopefully it is all there.
Thanks,
Martin Peruski
"