"Can always talk to a real person from the USA. Ask questions you get answers.
Very pleased so far. "
"I ordered a crosman R1 auto bb rifle along with co2 cartridges and bb’s. I only received the air rifle nothing else was in the box. I’m still waiting for my bb’s and co2 cartridges. That was ordered July 21 and now it’s almost a month later. That’s pretty sad!"
"Aug 12 I ordered 3 items. Then you spilt into 2 orders charging me shipping on two orders. So I texted you saying I’m not going to pay for shipping on two. Never heard back from you. Now I got 1 of the order. So how do you think I feel??"
"I’m very happy with my purchase. The prices were great and fast delivery."
"I ordered a repair kit for my Benjamin 347 rifle after I made an inquiry about the correct kit to purchase at your “support” web site. I even sent a picture of the inside of the barrel as this was supposed to be the definitive way to determine the kit and was told to purchase kit PY-A-624. It’s the wrong kit. My rubber piston head has a hole and the one sent does not. I emailed your support web site (even sent pictures) but have not had a reply for at least 5 days. "
"Everything was great.i waited 3 months but was kept up to date"
"I love their 20 for $20 add on. Ensures I have an excellent experience right out of the box. The rifle was great, sighted it in great and had enough air to properly test it out right away. Will be buying more from them soon. "
"I just wish I could have saved some setup time by having you install and zero the scope right away, but that option wasn't available on your order page for the product I purchased."
"I was attempting to order products, after hours and was unsuccessful n doing so. The next morning, I called Pyramyd Air directly, spoke to Rhonda, a CSR who was very helpful and resolved my order issue. I received my order a couple/few days later, just as I expected it to be. No muss, no fuss, just great service. I almost never tell about my experiences. This being a first."
"The item I received was full of scratches. Looks like someone used the box cutter on the phone sheathing/packaging for the barrel I had ordered. There was no indications of any damage to the outside of the box that it was shipped in so it must have been cut with prior to going inside of the shipping box. I contacted pyramid through email and have not received any reply yet in the last 72 hours. I really loved this company but they are sure slacking a lot these days. They don't seem to care about their customers like they used to which is how they built up the way they are."
"Easy ordering, shipped properly, package arrived on time (it may be instant when they get the teleporter) and in excellent condition."
"I've ordered from Pyramyd air for a while. I've never had a complaint...my stuff is packed and shipped with care....never one Hiccup. I'm happy with the services and products."
"I'm going to be honest here. I ordered a Benjamin tool on 06-30 and paid $8.99 shipping. It's 07-08 and UPS still has my order. The same day I ordered several items from another supplier and received them 3 days later - $6 shipping. So I'm not very happy with this order. "
"Awesome products well packaged for shipping with quick delivery. Perfect experience."
"The gun seems great. I just wish it had come with some documentation."