"Service and shipping were great. Happy there.
They sold me a 3 year old PCP rifle (Hatsan Flashpup) which has a 10 year shelf life on the air tube. Had it been a year old, OK fine no biggie. I kinda feel like the rifle should have cost 30% less since I'm not getting the full life span from the product. I'm not responsible for their overstock purchasing problems but I'm the one paying for it.
Had this been a more expensive rifle I would have been pretty angry instead of mildly annoyed.
"
"Pyramid Air continues to prove they are top tier when it comes to customer service. My last order was shipped out the next day and the product was meticulously packaged. "
"Had not ordered air gun equipment in years but I recall Competitive pricing and fast shipping by Pyramyd back then. Nice to see these things have not changed. My order was small but parts needed for Hill pump have been received and I’m up and running again."
"I have purchased from Pyramid before but it has been a while....however I remember it being a positive experience so I went with them again. I was not disappointed! Fair price, quick shipping, plenty of good info on their website to help make an informed purchase decision. Also a very nice personal follow up e-mail from one of their team. I will certainly buy from Pyramid again!"
"I'm new to PCP guns. The staff was very helpful, guiding me, to get what I was looking for. I'm extremely happy with my perchance and well be back."
"On time and in good condition. So glad because it looks like real quality."
"I’ve purchased several items over the past few years. They are always as described, and always quality. I’m a fun gunner type of guy, shooting targets in the basement in the winter for fun, while winter wages war on us from the outside.
They send everything out quickly, and when you need supplies, that’s a great thing.
I’ve never had to contact them, since the orders are always right, so I can’t comment on that, but that’s a good thing. "
"Purchased the Air Venturi Avenger bullpup and great Air rifle, just finished dealing it in at 50yds great shot grouping, "
"Everything was great excellent "
"All good, nothing to report."
"A small order of UTG scope accessories and JTS pellets. The order was received very quickly. The packaging was secure and protective. The accessories fit perfectly. The heavy weight pellets will be tested and evaluated when weather permits. Thanks Pyramid for the great service, even on small orders."
"Always worried about shipping care //// items came in a very stout well packed box. ///// Nice job. No complaints. "
"Reasonable price and fast shipping !"
"I super appreciate being able to sit down and talk to a person. Which was a great experience. I had all my questions answered. Now that is how you do customer service."
"The items I ordered were in stock, and shipped out very quickly. The prices were good and even better with the promotional coupon. The Diana Octoberfest rifle works great and is better than the reviews I had seen online. I'm Happy with my purchase. Thanks Dave"