"As with any order I make with Pyramid Air, it is always complete, fast shipping and packaged well. They have great specials and excellent discounts. I never worry about ordering from Pyramid Air, they are a great company and have excellent customer service!!! I highly recommend them to anyone looking for air guns or accessories!!!"
"Ordered Crosman .22 dome pellets and pellet pen.
Came fast well packaged.
Yesterday ordered Dana Air Bug.22 and box or CO2. + free shipping and $20 coup.
Thanks for great prices
Bob M
Rockport MA"
"This was my first time dealing with Pyramid Air and over all it was a very good experience. I dealt directly with Ruth on the phone because I had a lot of questions about PCP guns, as this was my first one. Ruth answered all my questions and I started my research on your site which is very in formative with all the tutorial videos. Thanks for all the videos they made making my decision much easier because of all the info contained in them. I took my time and when I was ready called Ruth on her direct line which is another nice touch you offer making it nice to deal with the same person every time you call. Ruth answered more questions and I placed an order for an Air Venturi Avenge X with her. To make it more interesting I ordered it before I wanted for my birthday because stock was very low and Ruth was able to sell it and take it out of inventory yet delay shipping for almost 3 weeks in order to get it to me right when I wanted it. The rifle was billed exactly when she said it would and the in house services were performed right before shipping and the gun still arrived one day earlier than she predicted. Now that is what I call customer service. Ruth was a real pleasure to deal with and because your agents work on some commission I will be doing any future business with her for sure she really knows her stuff and how to deal with people. Thanks Ruth
"
"Great, no issues with ordering online and shipping. "
"Quick easy finding thing, great product, everything and more for air rifles, easy check out too. Only problem was it was shipped in a large box. A padded bag would have worked great, it would fit in my mailbox. USPS couldn’t fit the box in my mailbox so it was left on my porch. With crime being what it is it would have been better to have it hidden in my mailbox over just sitting in the wide open in hopes of it not being stolen once I got a text for delivery from usps."
"Very helpful staff and good products shipping is fast customer service is very good they will help you get what you need"
"Got the Umarex Trevox Air Pistol, really nice finish, functions well and a decent price. Delivery was perfect.
Well be doing more business w/them soon!
Thanks! "
"I ordered a pcp rifle not a plastic springer pistol
Shady company"
"I bought four air guns from Pyramyd air and was happy until my last purchase. I purchased a Umarex Legends Thompson and when I received it the plug that screws into the magazine to hold the C02 was missing. I contacted Pyramyd and they said I needed to contact the manufacturer. Are you kidding me? I just spent over $200 and can't shoot the damn thing and now "I" have to contact the manufacturer? I ended up buying another magazine from a different vendor and haven't bought a single item from Pyramyd since. They don't stand behind their product."
"Service and shipping were great. Happy there.
They sold me a 3 year old PCP rifle (Hatsan Flashpup) which has a 10 year shelf life on the air tube. Had it been a year old, OK fine no biggie. I kinda feel like the rifle should have cost 30% less since I'm not getting the full life span from the product. I'm not responsible for their overstock purchasing problems but I'm the one paying for it.
Had this been a more expensive rifle I would have been pretty angry instead of mildly annoyed.
"
"Pyramid Air continues to prove they are top tier when it comes to customer service. My last order was shipped out the next day and the product was meticulously packaged. "
"Had not ordered air gun equipment in years but I recall Competitive pricing and fast shipping by Pyramyd back then. Nice to see these things have not changed. My order was small but parts needed for Hill pump have been received and I’m up and running again."
"I have purchased from Pyramid before but it has been a while....however I remember it being a positive experience so I went with them again. I was not disappointed! Fair price, quick shipping, plenty of good info on their website to help make an informed purchase decision. Also a very nice personal follow up e-mail from one of their team. I will certainly buy from Pyramid again!"
"I'm new to PCP guns. The staff was very helpful, guiding me, to get what I was looking for. I'm extremely happy with my perchance and well be back."
"On time and in good condition. So glad because it looks like real quality."