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Product & services pricing
4.29/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.40/5
Customer service:
4.36/5
Return/Replacement policy:
4.25/5

4/5

2024-06-10

New to the sport

"Some website challenges made ordering difficult but the live and online/live chat folks are top notch! Looked at other retailers and found Pyramid to be most appealing. Going well so far!"

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5/5

2024-06-09

From Purchase to the Range

"I have been teaching Air rifle to 4-H members 8 to 18 for 20 years. I have wanted a PCP for the last 3 years. When I saw the FX Impact M3 with the double tanks and regulators, I thought that's the one for me. I wanted some fine tuning and a Big adjustment made. I'm a Lefty. I chatted with a salesperson who got me on a phone call with her boss. He had some checking to do and they assembled my rifle. It came this week. I got to take it to the range yesterday. There was a 4 mph wind the would kick up and die down. It was sighted in by Pyramyd Air at 45 yards. You can cover their group with a dime. I shot at 50 yards and I have 13 out of 21 in a 1" target the other 8 are all within 1.5" circle. Yesterday, I got the pellets that were recommended by the Technician that sighted it in and tuned it up. Now to practice, practice, practice!
Thanks for all you have done. I'm one Happy Customer!
"

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5/5

2024-05-18

Awesome

"I placed my first order, the product, the fast shipping, the support staff are the best. Thank you so much"

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5/5

2024-05-11

Outstanding experience.

"The pre- and post-sales support was superb. Prior to my purchase of a RAW HM1000x rifle and accessories, I was given a real education on air rifles in general,
and then given the assistance I needed to finish my online purchase.

After everything arrived, I had some questions and the customer support staff was outstanding in their caring and patience.
All in all, this was one of the best buying experiences I have had in a very long time.
"

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5/5

2024-05-08

Refurbished rifle

"It was easy. Called with some questions and they were very helpful.
I was a little nervous about what would actually show up but I received a top notch rifle that I truly believe has never been fired.
It holds air and there is not a thing wrong with it!
I could not be happier.
"

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5/5

2024-04-20

Fast service

"Your website is easier to navigate than many others. That is especially helpfull when the grandkids are not available. I was very surprised delivery was in two days. Keep up the good work. "


5/5

2024-04-19

Great

"All transactions went smoothly. "

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5/5

2024-04-17

Great Customer Service

"I had an issue with my Seneca Aspen .25 cal and unfortunately that rifle isn't manufactured anymore,
but they were able to help me get it fixed anyway, working with Air Venturi I truly appreciate everyone's
help, and their products and prices are good too , Thanks.
"

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5/5

2024-04-15

CO 2 cylinder + pellets

"Quick and efficient service "

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5/5

2024-04-13

Happy guy here!

"I was notified very quickly when the item I was interested in was back in stock, and luck would have it, a sale was going on when I placed my order! The shipping was also very fast.
I’m very pleased, since service was so great!
"

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5/5

2024-04-07

Super fast

"Ordered a scope mid afternoon and it was on my doorstep the next day! Scope met my expectations, but the delivery definitely exceeded them!"

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5/5

2024-04-06

As Usual

"As usual, the order went very good. No problems and was received in good time. Thank you.
"

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5/5

2024-04-05

Great shopping experience!

"Great website, everything I wanted was in stock and shipped promptly. Received everything in good order and on time."

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5/5

2024-04-01

Just as planned!!

"Everything was as planned and communication was spot on. Transaction was very smooth. This was the first of what will be many. Thank you for making it easy and updating along the way as the transaction took place (Scope mount, sighting in, shipping, etc). Received as noted and right on time.

Thank you!!
"

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5/5

2024-03-30

Excellent service

"I would like to say that this was probably the best customer service I have yet received."

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