"I was notified very quickly when the item I was interested in was back in stock, and luck would have it, a sale was going on when I placed my order! The shipping was also very fast.
I’m very pleased, since service was so great!"
"Ordered a scope mid afternoon and it was on my doorstep the next day! Scope met my expectations, but the delivery definitely exceeded them!"
"As usual, the order went very good. No problems and was received in good time. Thank you.
"
"Great website, everything I wanted was in stock and shipped promptly. Received everything in good order and on time."
"Everything was as planned and communication was spot on. Transaction was very smooth. This was the first of what will be many. Thank you for making it easy and updating along the way as the transaction took place (Scope mount, sighting in, shipping, etc). Received as noted and right on time.
Thank you!! "
"I would like to say that this was probably the best customer service I have yet received."
"As with any order I make with Pyramid Air, it is always complete, fast shipping and packaged well. They have great specials and excellent discounts. I never worry about ordering from Pyramid Air, they are a great company and have excellent customer service!!! I highly recommend them to anyone looking for air guns or accessories!!!"
"Ordered Crosman .22 dome pellets and pellet pen.
Came fast well packaged.
Yesterday ordered Dana Air Bug.22 and box or CO2. + free shipping and $20 coup.
Thanks for great prices
Bob M
Rockport MA"
"This was my first time dealing with Pyramid Air and over all it was a very good experience. I dealt directly with Ruth on the phone because I had a lot of questions about PCP guns, as this was my first one. Ruth answered all my questions and I started my research on your site which is very in formative with all the tutorial videos. Thanks for all the videos they made making my decision much easier because of all the info contained in them. I took my time and when I was ready called Ruth on her direct line which is another nice touch you offer making it nice to deal with the same person every time you call. Ruth answered more questions and I placed an order for an Air Venturi Avenge X with her. To make it more interesting I ordered it before I wanted for my birthday because stock was very low and Ruth was able to sell it and take it out of inventory yet delay shipping for almost 3 weeks in order to get it to me right when I wanted it. The rifle was billed exactly when she said it would and the in house services were performed right before shipping and the gun still arrived one day earlier than she predicted. Now that is what I call customer service. Ruth was a real pleasure to deal with and because your agents work on some commission I will be doing any future business with her for sure she really knows her stuff and how to deal with people. Thanks Ruth
"
"Great, no issues with ordering online and shipping. "
"Quick easy finding thing, great product, everything and more for air rifles, easy check out too. Only problem was it was shipped in a large box. A padded bag would have worked great, it would fit in my mailbox. USPS couldn’t fit the box in my mailbox so it was left on my porch. With crime being what it is it would have been better to have it hidden in my mailbox over just sitting in the wide open in hopes of it not being stolen once I got a text for delivery from usps."
"Very helpful staff and good products shipping is fast customer service is very good they will help you get what you need"
"Got the Umarex Trevox Air Pistol, really nice finish, functions well and a decent price. Delivery was perfect.
Well be doing more business w/them soon!
Thanks! "
"I ordered a pcp rifle not a plastic springer pistol
Shady company"
"I bought four air guns from Pyramyd air and was happy until my last purchase. I purchased a Umarex Legends Thompson and when I received it the plug that screws into the magazine to hold the C02 was missing. I contacted Pyramyd and they said I needed to contact the manufacturer. Are you kidding me? I just spent over $200 and can't shoot the damn thing and now "I" have to contact the manufacturer? I ended up buying another magazine from a different vendor and haven't bought a single item from Pyramyd since. They don't stand behind their product."