"I love their 20 for $20 add on. Ensures I have an excellent experience right out of the box. The rifle was great, sighted it in great and had enough air to properly test it out right away. Will be buying more from them soon. "

"I just wish I could have saved some setup time by having you install and zero the scope right away, but that option wasn't available on your order page for the product I purchased."

"I was attempting to order products, after hours and was unsuccessful n doing so. The next morning, I called Pyramyd Air directly, spoke to Rhonda, a CSR who was very helpful and resolved my order issue. I received my order a couple/few days later, just as I expected it to be. No muss, no fuss, just great service. I almost never tell about my experiences. This being a first."

"The item I received was full of scratches. Looks like someone used the box cutter on the phone sheathing/packaging for the barrel I had ordered. There was no indications of any damage to the outside of the box that it was shipped in so it must have been cut with prior to going inside of the shipping box. I contacted pyramid through email and have not received any reply yet in the last 72 hours. I really loved this company but they are sure slacking a lot these days. They don't seem to care about their customers like they used to which is how they built up the way they are."

"Easy ordering, shipped properly, package arrived on time (it may be instant when they get the teleporter) and in excellent condition."

"I've ordered from Pyramyd air for a while. I've never had a complaint...my stuff is packed and shipped with care....never one Hiccup. I'm happy with the services and products."

"I'm going to be honest here. I ordered a Benjamin tool on 06-30 and paid $8.99 shipping. It's 07-08 and UPS still has my order. The same day I ordered several items from another supplier and received them 3 days later - $6 shipping. So I'm not very happy with this order. "

"Awesome products well packaged for shipping with quick delivery. Perfect experience."

"The gun seems great. I just wish it had come with some documentation."

"I recently purchased an Sig co2 pistol & while shooting it the front sight fell off. I called customer support & spoke to Jade. She e-mailed me a shipping label & a email number. I returned it & received a replacement pistol in less than a week. I’m very satisfied with how easy the whole process was. "

"The gun was in great shape and all extras in box but the standard magazine looks like a grinder was taken to it and unusable, it fits too loose to feed properly. "

"When the air pump I ordered along with the rifle and other items was still on back order I requested all parts in stock to be shipped. I was told the pump was still not in stock and arrival time was unknown. Before I could cancel the pump order it was shipped the following day. I was emailed the return information but do not feel I should have to pay for the shipping.
Do not have the order numbers at this moment.
Dave Follett, ****@****, ***-***-****"

"Great communication, FAST shipping and great price for this hard to find product. WILL buy from again!"

"Prompt delivery, really pleased with my purchase. DAR has proven to be a tack driver at 70 yards right out of the box!"

"I have been purchasing PCP air rifles and supplies from Pyramid Air for several years. I have also purchased several refurbished items which I was very pleased with. I recently purchased an air Venturi 4500 air compressor that was refurbished. The price was good the shipping was free and prior experience with refurbished items was very good.
When the unit was delivered the exterior of the box looked good without any damage but there was oil stains throughout the box. When I inspected the air compressor the mainframe was cracked and it looked like it was obviously dropped on its side. I was very disappointed with the condition of this machine and doubted if it went through a thorough inspection process before it was shipped. I spoke with customer service and they immediately issued me an RMA number which included a shipping label. Pyramid ad paid for the shipping back to their facility and then sent out another unit that arrived intact and was obviously at the high quality refurbished level that is typical of
Pyramid Air. I know it was very expensive to ship this 80 lb unit back and forth but you did it without question and you corrected the problem as soon as it was brought to your attention.
Bravo Pyramid Air, this is what the superior customer service organization looks like!"