"Spoke with Wayne regarding an issue with a gift card. He was nice, helpful and provided amazing support. Thanks a ton!"
"they take your money with no problem then take a huge fee again no problem ask for your part of the money huge problem...
try to get someone to answer phone....good luck.... how about hitting help button and sending emails...... never get answered
it is a scam and the worst part is they first take all your personal info ...
want a copy of your drivers license,,,, your tax status.... your address....soc sec no .....date of birth..... first pet..... favorite color..... how you intend to stop others from committing fraud.... what kind of citizen are you.....
then your full bank account numbers...... and then they say your info is wrong....but they now have it....probably selling it...
I HOPE I CAN WARN PEOPLE OF THE HELL THEY ARE IN FOR... "
"I have been a loyal raise customer for many many years and I must say anytime I have had an issue with any of my purchases your customer service is exceptional, including this time with Customer Service Agent Wayne. I can't thank you enough for your professionalism and assistance. "
"I bought 10 gift cards. Four were invalid. They refused to issue a refund until completing their 1-week investigation. I do not recommend them."
"I made a mistake on my order, and they fixed it for me, no hassle at all. Excellent service and a 1 year guarantee makes Raise my only source for discounted gift cards."
"I posted a gift card in error - called customer service and they were quick, solved my issue and genuinely wanted to help! Good customer service is SO rare but SO appreciated!"
"The card I bought said it was for online only, which is exactly what I needed. However the card numbers were for an in store only card. These do not work on the website. AZ customer service couldn’t help me move the balance to a card that would work so Raise gave me my money back so that I can purchase an online only card that will work. Thanks Cedric for your assistance!"
"Very good to outstanding deals. Lives up to the guarantees. Only complaint is the sometimes unnoticeable area to put in discount code before final purchase."
"Love Raise! They always stand behind their word when a gift card has problems. Customer service is professional and friendly, and issues are resolved quickly. The 1-year guarantee gives me enough time to use all my purchases."
"I had a problem entering my information due to a new, more secure system they had implemented. It took a while but they kept me informed, follow up with emails and were extremely nice and professional. They were patient with me even when I was impatient with them. Overall, GREAT CUSTOMER SUPPORT. I LOVE this company. It is easy, safe, and fast to sell to them. KUDOS RAISE
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"Raise.com is a very reliable discount gift card website. For the most part the cards tend to work just fine and for a great price. For the one or two times I have had an issue with a card, customer service is extremely helpful and does their best to solve the issue. I must emphasize, again, how very FEW issues I have ever had with this site. They are reliable, trustworthy, and exceptionally helpful. I would recommend this site to anyone looking to stretch their dollars and get good deals. I am proud to be a returning customer to this site."
"They started limiting how much you can purchase. I was spending quite a bit with them and have since taken my business elsewhere. Would not recommend if you need a high dollar amount in cards. "
"I bought a card, it had a zero balance. I was ran through a lot of hoops and then told it could not be refunded because the company was going out of business. It wasn't when I started the dispute, but by the time I received a response and finished running through hoops, it was. Terrible response time, and terrible service. I ended up filing a dispute with my credit card company. A few weeks later I went to use a different card I had purchased prior to this ordeal. It too didn't work. I called and the rep verified that the pin was invalid on the card and the card would not work. They could not refund me because my account had been put on hold because of the dispute. This is completely unrelated and even verified by the customer service rep. What a crock. DO NOT BUY FROM THIS COMPANY. The "guarantee" is a JOKE!"
"I've had overall great experience with RAISE and the customer service was awesome!
A+"
"I had the pleasure of live chatting with Wayne. He resolved my issue instantly. (Thank you, Wayne! I had to step away from my computer and--when I returned--I found that not only had my issue been resolved, but the chat session had signed out.)"