"I bought 3 Forever 21 gift cards from Raise at Christmastime for my daughter. On the day of purchase, all 3 gift cards had the total balance that I paid for, but when she went to use them 3 months later, there was no balance on them. I guess she should have used them sooner, but I should have had a little reassurance that no matter when she chose to use them, there would still be a balance on them!!"
"I've bought quite a few giftcards from Raise with absolutely no issues. Recently, I did have an issue where a store refused to accept a Raise bought giftcard. Ava, my customer agent, could not have been more helpful. She listened while I explain the whole issue with the store and then immediately offered to enforce the Raise moneyback guarantee if I wasn't able to work with the store. Long story short, the store was so difficult, the shining light of the situation was how easy Raise made it to resolve my claim with them. I would definitely feel good about buying from Raise again in the future and safe in case something were to happen with the giftcard not being honored. "
"I have been a customer for 5 years or more. Customer service has resolved my issue is and treated me respectfully. Especially today with Wayne. Thank you so much, I feel appreciated. And I will continue to shop using Raise gift cards. They have really saved me a lot. Thanks again Wayne. And Raise. "
"I rarely have a problem on Raise and when I do, the company has always stepped up to make it right. Unlike other gift card websites that have more problems than solutions."
"The representative was very kind and patient helping me use the gift card purchase. Really grateful for the help. "
"Raise takes care of its customers"
"I am not one to write reviews, but this situation really bothered me and I don't want it to happen to anyone else. I bought my mom gift cards for Christmas over a course of a few years. My brother and I purchased her home depot ecards...said does not expire and we read all of the fine print. The goal was for the cards to add up and help cover the cost of a new floor for her condo. Well we went yesterday to redeem the cards and were told that the cards could not be found or there $0 balances on some of the cards. We are annoyed because we know 100% no one used them. They were printed and put in a very safe spot. The cards were 2 years old, but says directly on them DOES NOT EXPIRE and TREAT AS CASH. We were told by customer service that they could not help us. Over $750 lost. Be very careful with this site. Thought we were saving money and giving a good gift. That bit us in the ****."
"I shoped raises in many times. The service is convenient and humanized. Good experience!"
"Very satisfied. Courteous and professional"
"Unlike other third-party vendors, Raise has continued to show itself as an honest professional organization, and stands by its 1-year guarantee. I will continue to use your services. Thanks again."
"Purchased 13-15 cards with balances from $50-$200 and I would use them one or twice and then the balance vanished to $0 , Raise refunded me the balance that I thought I lost but I feel it’s to much work to keep trac of several cards and there balances and be confident I had not made a mistake on my remaining balance(s). I also purchased some Victoria secret cards and they were not able to be used at the store. I would’ve given them one star but they did refund me my purchase therefore I give them an extra start but I would not recommend it to anybody. "
"My wife and I have been using Raise to purchase gift cards and have been very happy with the experience. Today I had to call because a shipment had been lost somewhere in the postal service system. I spoke with Wayne in their customer service department. He was very knowledgeable, empathetic, and was willing to help. He contacted me by email less that 20 minutes later and processed a refund to our credit card and added an additional $10 to cover a special offer we had received when we purchased the card.
We will absolutely continue to use Raise for our gift card purchases and will highly recommend Raise to our friends."
"Thanks to Jarvis for making my experience as awesome as saving money is..... Thanks!"
"The discounts are so-so, more or less. I usually sell on Raise and payout takes 3 "business" days. Sold a card yesterday so I won't be paid for it on Monday. What impresses me is that I actually managed to get a human being via chat, who isn't vaguely aware of what it means to speak English, but it in fact 100% fluent in it! AND -- to top it off, I was given information that was relevant and helpful. The chat agent provided me with a direct phone # to the dept that handles seller related issues, as opposed to me having to navigate some clunky menu, like many businesses offer. The person answered the phone and understood my concern immediately and was able to provide the final word on the matter. I have bought from Raise a couple times, although I don't have much money to spend on stuff in general, and truthfully, other online gift card retailers do often have better deals. ALSO: Even though the payout was a little less than a competitor's website, I chose to sell here b/c the here-unnamed competitor has the annoying habit of verifying my credit card's functionality EVERY TIME I sell a gift card. These guys do not. It's a one time process. So I don't have to always have $1.00 or more on my card to prove I'm not a thief. They auto-verify the gift card after I present it to them for sale, and they do so quickly, and my gift card is usually available for someone to buy within less than 2 hours, and more often than not, it takes less time than that for someone to buy my gift card. Obviously, YMMV depending on what card you have to offer and what discount you're willing to let it go by for. If you have some card for an overpriced clothing store that only exists on the Northeast portion of the Deep South and you're selling it for a piddly 5% off, you might have to keep your fishing pole in the water a little longer."
"Great support team at Raise and they stand behind their guarantee 100%!!!"