"Overall, a very good experience. Easy to order from the website, fast shipping, item exactly as described."

"The reel came very well packaged. Asembly was easy and instruction clear and precise. The real is very well made and easy to use. The only thing "missing" is the winding guide, but even without one the reel is a pleasure to use."

"Rapid Reel was helpful and prompt. The reel is very good quality and I think it will last for many years"

"Excellent product and exactly as advertised. Prompt delivery."

"Rapid Reel shipped the product in a few days and I mounted it in my garage without a problem. However, the handle came off due to a problem with the clips installed. I notified Rapid reel and they immediately emailed me and apoligized for the problem, due either a design or supplier problem with the retaining clips in the handle. I received the clips today with instructions for installation. I am not upset since Rapid Reel did respond quickly to fix the problem. I like the hose reel and it is easy to let out hose and retrieve. I am always happy to buy products manufactured in the U.S."

"I received my Rapid Reel within a reasonable amount of time and all the parts were in the packaging. I also ordered the extra capacity kit(1044)and the quad wheel kit(1045). It was a breeze to assemble and is a quality product. It was a bit pricey but then you get what you pay for. I'm 67 years old and this product will probably be around when I'm gone.

I also appreciated the video instructions for the upgrade to the hose reel swivel. I don't know about the flow before this upgrade but it has plenty of flow with the upgrade.

At this point I am very satisfied with my purchase of the Eley Rapid Reel and I would recommend it to anyone seeking a superior product."

"Well respesented product. Appears sturdy and long-lasting. I would recommend to a friend."

"Delivered on time.
Quality was as expected. The best I've seen.
Easy to assemble, and all the steps were well laid out in the assembly manual.
The tools were included--and not the short, make do, tools you normally get with a product. They did the job as designed.
Now, my 150' hose is off the patio. "

"My husband assembled the Rapid Reel and he said it was very well made. We are both thrilled that it was made in the U.S. "

"the cart hose reel is the best I've ever seen. Once I figured out the directions and got the leaks stopped, it worked perfectly. Not a big deal. The assembly directions could have a few clearer directions - the swivel assembly and the bumper legs. Other than that I'd definitely buy another - it's the best on the market for home use if it holds up as advertised - looks like it should!"

"Dear Rapid Reel. I wanted to let you know that I received the reels and assembled them with no problems. I was very impressed with the packaging and directions. The reels work great. I believe that the extra money was well worth it.

Thank you,

George"

"The hose reel is great, service is great, the reel was a fast and easy to install. Price is a little high, but you get what you pay for with this product."

"Ordering: very good
Delivery: very good
Product: good
The taper of the reel is more than required; I have a cheaper plastic reel that reels the hose better than this Rapid Reel; I needed to drill my own hole & clamp the hose in a different location than specified to obtain acceptable hose "sweep" to prevent kinking of my hose; frankly, I am a bit disappointed. Glad I didnt by the 2nd one I planned to. Sincerely, Henry White"

"great, user friendly website to review and purchase products. Very fast delivery. This is our second purchase. The first was for our home and the second as a gift for my father."

"Sorry I didn't buy this reel before I bought the last 4 hose reels. Even though I have to manually reel my hose it is very smooth and quick. I will recommend and rave about this product!!"