"It looks robust. Partially assembled awaiting mounting."

"The reel arrived as indicated and had solid packaging. The instructions were straightforward and the reel was easy to assemble and hang in our desired orientation. The quality is excellent and the reel is well engineered. Wind up will take some getting used to as you wind with one hand and feed with the other hand. There are NO leaks and the operation is very smooth. I highly recommend the reel to others."

"Best hose reel I have ever owmed! "

"Well-made piece of equipment. The delivery was quick and the assembly instructions could not be any easier. I am very confident that this heavy duty hose reel will last many years. I know I won't regret paying the extra money in comparison to other hose reels which are made of plastic. I have gone through my share of those and the frustration they cause. The only improvement I can suggest for this unit is for it to have some sort of hose guide to assure even winding. But I get it, sometimes it is best to leave a thing simpler. It might just be another thing that can go wrong. I'll attach a rag to the side to grab the hose as it winds instead. No big deal. This hose reel is an absolute winner. I'm very happy with my purchase."

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We were very pleased with the handling of this order. Service and quality of the product terrific... We were however surprised to see that it was made in China."

"Wonderful, I was tired of throwing away plastic reels that didn't last a week.
I was skeptic so I ordered 1 reel, everything was as promised, so I ordered 3 more, they are great "

"Excellent product, rugged and leak free. Minor assembly issue: attaching inlet hose to swivel (as detailed in an additional insert to the instructions) should be performed before attaching mounting base to house."

"so far so good. The hose reel was delivered in three days as promised. Though the product is expensive, all of its customer reviews were very complimentary. I look forward to using the hose reel for many years."

"So far the new Rapid reel is great. It was fairly easy to assemble and works perfectly. After many plastic reels had fail to last much more than a year in the Arizona heat, I was glad to find this gem. Time will tell, but it looks like this is the last one I will ever need to buy."

"i am very satisfied with the rapid reel . it is very well made and easy to assemble and use. i am sure i will get many years of use from it"

"During assembly, instructions were not found as to what to do with two white plastic rings. They fit the reel holes and worked in assembly with cart so we assumed that's where they went. Figured they were some kind of plastic bushing. Other than that, once assembled, it is a nice product, heavy duty. It rolled up easily (once the brake was off...LOL). You need about five feet of room to get it moving because you have to tilt it backwards onto the wheels. The design seems very logical. We are expecting many years of use from this hose reel. We purchased this reel because our last reel cart was stolen from our yard. This one is cabled and locked to a landscape tie. "

"I installed a Rapid Reel GH164-RR on the south side of my NE-Iowa house June 11, 2005. I absolutely love it because it is; (a) Easy to use. (b) Fun to use. (c) Very fast to wind. (d) Low friction. (e) Comfortable handle position. (f) Easy access to attach/detach hose. (g) Sufficient spool diameter to avoid excessively tight inner laps. (h) I only have to buy it once in a lifetime. (i) I only have to mount it once in a lifetime.

Numerous previous reels (that my wife had purchased at department stores) had failed at that location. Over time my Rapid Reel became lower cost per year because of durability. My reel stays out all winter with the center tube drained and pointed down. I recently bought another Rapid Reel hose reel (1041-GH with 1044 extender) as an addition rather than a replacement. It shipped the same day even though I had not requested it. I haven't mounted or used my new one yet. I am expecting the best. I now own three.

My GH164-RR reel is mounted such that I pull my 100-foot hose straight out away from the house. Very little energy is required to pull out. When done, I walk back in a pattern that leaves half of the hose going straight south and the other half turned back straight north. I wind about two turns per second because of the low friction in both the handle and axle and because I am pulling in only half of the hose weight.

With 200 feet of hose out, I will likely hold the business end in one hand and grab the hose in the middle with my hand on the other side of my body as I walk toward the house. When I reach the house, there will be four 50-foot sections straight out to wind in at the rate of two turns per second.
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"My order was handled professionally and quickly. This is a good company that treats you like they want and enjoy your business. "

"great easy to assemle more heavy duty than I thought."

"Excellent, this was my third purchase and third good experience."