"I have assembled but have not had the chance to use it. It was very easy to assemble. Very nice design. Light weight and smooth operation. Very well engineered. I am looking forward to getting years of good use out of it. I installed the extension tubing and already have about 100 feet of 5/8 hose on it. I would like to give you a feed back after a year or two of use. By the way, the standard delivery was very prompt."
"Very satisfactory. Product shipped within 24 hrs of order. Product was very well-made, rugged, with high quality materials. Only complaint was the hose reel squeaks while winding, as though it could use lubrication."
"I have one before I bought this one and I am glad Rapid Reel is on the market."
"I was very pleased with the website and the information that I received from there. I received my merchandise in less than a week and my neighbor put it together for me. He had ordered a rapid reel also and received his a few days before mine."
"Well designed easily assembled, and ease of operation.A suggestion in assembling the reel, put a piece of duct tape to hold the two halves together,making it easier to bolt together."
"Great Product. In it's own class. From watching the online videos, I was ready for the assembly and installation and got through it quickly and effortlessly. Very happy with the purchase!"
"Very well designed but I was disappointed that the product is not American made (the company information will lead you to believe it is)(made in China). Packaging is well designed however bolts and nuts were loose and could easily have fallen out of the box. Instructions are comprehensive and web support materials are excellent. The reel is certainly worth more than plastic throw aways but make no mistake this is a VERY expensive product for what it is. "
"My Rapid Reel hose reel arrived quickly and as advertised. I would certainly do business with Rapid Reel again."
"Great experience with Rapid Reel. The product was better than anticipated and the assembly videos were excellent."
"It seems to work very well."
"Dealing with Rapid Reel was a pleasure - I had a 5 year old reel (which was still under warranty) with a broken part - the part was FedEx'ed to my house within 3 days and i was able to watch an online video of how to remove the old part and install the replacement. Great job!"
"Fast delivery-well made product with easy assembly"
"This Rapid Reel is my 2nd; I needed one for the garden-hose on the other side of my home. I ordered online; it arrived in days; it was easy to assemble and easier still to install. I've had MS for 30 years and I did it from the seat of my scooter! Best yet, it performs flawlessly, season after season. Rapid Reel eliminates the need for buying any other product of its type, forever! Both of my Rapid Reels were worth every dime! "
" This product has really evolved. I have had several versions over the years, both pressure and garden hose reels. The product speaks for itself. If you have ever purchased a cheap hose reel you will really appreciate having one that works and last for years"
"Excellent product and service. Plastic hose reels don't last here in Michigan when the weather turns cold. The packaging was great, the product arrived in perfect condition. The instructions were clear and well written making the Rapid Reel assembly quick and simple. The Rapid Reel Is well made and the engineering is great. For me, the ability to get parts is a major item, rather than replacing the entire reel if something does break or wear out. I would recommend your product and service to anyone, anytime. Keep up the good work!
Thanks,
Jim"