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Product & services pricing
4.15/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.75/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-12-10

Great service at decent price.

"Ordered a set of Bilstein shocks for my wife's pickup. Real Truck had best price, availability and i received them within 3 days. Just great."

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Verified
5/5

2022-12-08

Excellent Service

"Robert was very helpful with the selection of my new floor mats."

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Verified
5/5

2022-12-08

Bought my TruXedo

"I purchased a TruXedo tonneau. The price was right. It was delivered quickly. This is a quality product that installs easily and looks great."

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Verified
5/5

2022-12-08

Husband's Christmas present

"The website is so easy to use. And I received my package already. I would definitely recommend them."

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Verified
5/5

2022-12-08

Amazing Customer Service!!

"Amazing customer service, they lived up to everything they promised including delivery!!"

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Verified
5/5

2022-12-08

Chat experience

"The person I worked with on the chat was very helpful and knowledgeable. The tonneau cover was delivered in good condition and ahead of promised date."

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Verified
1/5

2022-12-07

Don't expect support.

"RealTruck sold me a cover with missing parts. I opened a ticket within a day.

RealTruck ignored my issue for over a month, then closed it without informing me why.

When I asked, they said I had to start a whole new process with the cover manufacturer.
"

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Verified
1/5

2022-12-07

Can't get the part

"Ordered an AMP Research 74606-01A. First you accepted the order. Then later you emailed saying it was on national back order from AMP Research, and you were refunding the payment. Then later still, you emailed giving a delivery date of 12/14 to 12/19. So I can't tell if it is really coming, or is really on back order. Seems like the left hand doesn't know what the right hand is doing. "


Verified
1/5

2022-12-07

wrong part

"They send the wrong part.
I ask twice about the back liner and he was sure was the correct one.
My truck is half cabin and 2 doors and they send this part "WET-440242 WeatherTech DigitalFit Floor Line"

And he told me that if does not fit he will change.
But that is not the point.

Now we need to waste our time on the RMA.
Sales Order #4507285

"

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Verified
5/5

2022-12-06

Great experience

"Chatted with an online person, he totally helped me out,gathered all my info and drew up my deal. Sent me a link and was easy as it could be."

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Verified
5/5

2022-12-06

Very helpful

"I made a mistake with my order, and the people at Real Truck were very kind and helpful with regard to fixing my mistake. Makes me want to do business with them.
"

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Verified
5/5

2022-12-06

RealTruck = Real Service

"Dealt with Victor on this purchase, also on 2 previous orders. Always professional and easy communication by text, voice or email. Great products, prices and customer service…The way shopping should be!"

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Verified
5/5

2022-12-02

Amazing Service

"I'm so glad that a friend of mine recommended I reach out to RealTruck.com to buy a tonneau cover. I called twice and they were super helpful and answered all of my questions. I can't thank Wayne & Walker in sales & Marie in service enough. It was so refreshing to deal with a company that treats their customers so well. I will be using them again in the future and recommending them to others! "

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Verified
5/5

2022-12-05

Excellent Customer Service

"Highly recommend, it was really easy for me to order my running boards. "

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Verified
5/5

2022-12-05

Good customer service

"My sales representative was very knowledgeable and helpful"

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