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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2024-01-10

Fun experience!

"Olivia made my experience so pleasant and fun. Will definitely come again for more. Love my ‘new’ bag! It’s perfect for my everyday wear! "

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5/5

2024-01-10

New to Rebag

"Visited Rebag for the first time in NYC. The sales associate, Taylor, was incredibly helpful and a delight to work with. I ended up purchasing two bags and bringing in a bag for consignment the same day. Taylor and the other associates were very professional and extremely knowledgeable. "

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5/5

2024-01-10

the clown face fooled me

"i am not happy with rebag i ordered a purse a since i woulnt be home to sign i wanted it kept at fed ex i called customer service nine time and was put on hold and then told to call back i email and someone got back to me saying they didnt have the autheticity card and did i want to cancel i emailed back and said i want to cancel and then they send me a email today saying the purse is on its way i am dissapointed with the lack of communication and the clown face fooled me when i looked at it again i realized i had made a mistake.
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5/5

2024-01-09

Great experience buying Chanel

"I had a wonderful experience buying my Chanel purse from Rebag. The sales associates were very friendly and helpful and looked up comparable pricing for me before I purchased the bag to make sure I was paying a fair market price."

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5/5

2024-01-08

Service

"Great communication throughout the process and after my purchase. I definitely feel I have a personal shopper. "

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5/5

2023-12-28

Amazing Chanel purchase from Olivia

"The most amazing experience shopping for my Chanel bag with Olivia from the Rebag Soho store! She went above and beyond to find me exactly what I was looking for and such a pleasure to deal with. Highly recommend visiting Olivia for your next purchase "

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1/5

2024-01-04

Terriable!!! Don't waste you time Here

"I ordered my bag and never got my order info or tracking and I'm still waiting and evertime I call there's no one to assist me and I keep getting told from the store they will be sending the info shortly but hasn't yet I have my info to verify and still nothing this will be the last time I do business I don't like that I have to wait that's ridiculous!!! "

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5/5

2023-12-28

Allison from Rebag in Soho was amazing!

"Allison from Rebag in Soho was amazing! She went above and beyond to help me find the bag I needed for work, the entire team was on it! I left so excited and can't wait to return for more (;"

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5/5

2023-12-27

ReBag SoHo - Emily C

"My experience in SoHo was exceptional! The nice young lady named Olivia made my purchase a pleasant experience with her knowledge and positive attitude. I recommend this location for anyone in NYC!"

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5/5

2023-12-27

Brickell REBAG

"FANTASTIC !!!!! SUPERB !!!!"

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5/5

2023-12-27

Impeccable service!!!

"My experience at brickell With Raul and Yasniel made my new bag worth it!! They were very attentive, knowledgeable, and made the experience worth walking-in . I highly recommend!!"

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5/5

2023-12-26

Phenomenal service

"Gabriel was wonderful. He made the buying process super fun ! "

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5/5

2023-12-26

Brenel was great !

"Had a great experience staff was amazing and brenel was very helpful . "

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5/5

2022-03-13

Allison in Soho

"Allison is super responsive and VERY client focused. My girlfriend and I love her customer service and attention to details!"

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5/5

2023-12-20

Rebag Store in Soho

"I stopped by the rebag store in Soho after work and it was a really pleasant experience. The salespeople were lovely from the moment I walked in. Allison was especially helpful in showing me purses. I ended up finding the perfect bag for me! I found it helpful to go into the store and look at different styles, colors, sizes in person before ordering online. Overall, it was a positive experience"

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