"I ordered the wrong size. Had a reply within minutes of letting Redbubble know, and the problem was solved faster than I have ever had any online problem solved. Now THAT is customer service!
And I had never heard of Redbubble before.
Not only that, the Tshirt is great too, I love it. And it arrived quickly, with email updates all the way.
"
"You know when you make an order and kind of change your mind because you were deciding between two products you really liked and ended up thinking you’d go with the other one but the order was already made? Well i am personally that kind of indecisive person and did that. But then I regretted requesting the cancellation and wanted the product I ordered at first. The staff that reached out to me was absolutely polite, kind, understanding, and patient with me as I requested my cancellation and cancelled my cancellation minutes later. She still reached out to me and reassured me that all was good and my requests have been understood. The staff was great!!!"
"When I first ordered a phone case through here I wasn’t sure if it was a legit site because I never heard it, it was an affordable phone case so I thought “no big deal let me give them a try!” I did and I loved my case, it’s durable, good quality! I’m not only clumsy but I have a young daughter who also uses my phone and it’s literally saved my iPhone through so many drops!!!!!! Their products are great and long lasting. I gave them a try again but I placed the wrong order (my fault) and I had to send an email for them to change my order, not gonna lie I was scared if I sent an email I wouldn’t here from them but they answered and resolved the issue within 12 hours of me requesting the change! They are reliable!!!"
"received damaged goods. 24 hr. reply. next delivery date beats most online retailers."
"I ordered a shirt, ended up being too small. The return process was exceptional! Quick, easy and efficient!
Thanks redbubble!"
"It was great service which lead to a great product with extra fast shipping "
"Customer service was very helpful, even though the problem was on my end. When I ordered the wrong size phone case and contacted customer service, they were quick to give me a refund so that I could buy a new one, without having to return the incorrect size case. Their customer service is always been very responsive, whether it's through Twitter or email or chat.
I order from them all the time (and sell merch through them as well) and I've never been disappointed. "
"First tshirt received was a bit small, replacement sent within 2 days . Fits perfectly. Quality and picture spot on. Customer service 100% will order again "
"The t-shirts all come in great quality. The images also in great quality. I’ve ordered at least 15 shirts from here and have never been disappointed."
"I love the way redbubble is designed, it is easy to navigate and has lots of funny phrases and explanations that make sense. The app and website work flawlessly! I love being able to support my favorite artists and even put my own art out there! The prices are decent depending on what you want, and I’ve never had a bad experience!"
"I have ordered several items over the last few months, The items have arrived in good time and in excellent condition."
"Contacted Support today, and received a succinct, positive and honest reply. Truly impressed.
Give Shania a payrise for the quality work, Kevin."
"I ordered a V neck t shirt and it arrived very quickly. The shirt had a picture and text on it, but unfortunately the writing was almost the exact same colour I had picked for the t-shirt and was pretty much unreadable. I sent an email to customer support that evening, and by the time I woke up the next morning, I had a reply saying I could keep the shirt I had and order a replacement shirt for no charge. I was so incredibly happy with such excellent customer service! I will definitely be ordering from Redbubble again."
"I order a sticker from Australia, fast shipping, accurate item, no tracking. Planing to order more to get a discount. "
"I love the t-shirts for special occasions. I love a Xmas Tee. Also for Chinese new year. It's fun to have a T-Shirt for the season. So many choices. I love that I can choose a design and so many colours. T-Shirts are great quality too. "