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Verified
1/5

2005-09-30

"Beware of making purchases from this company. I purchased two PSP2 systems from them and extended warranties too and was expecting a rebate for the systems. I followed the instructions to the letter and have not heard word one from them with regard to my rebates. I've sent them several message however, they have a canned email response that they send and no phone number to call. If ever there is a suit bought against them, count me in."

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Delivering products damage free
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Verified
1/5

2005-09-25

"DO NOT BUY FROM THIS SELLER!! Like most of the other reviewers, I made a memory purchase (on eBay) that had a rebate. I fully complied with the conditions, but have not seen the money. It's almost one year! Someone suggested a class-action lawsuit - well, count me in. My rebate is only $35, but it's the principle now. As consumers, we should not have to put up with this kind of fraud."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is trustworthy
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Verified
1/5

2005-08-30

"Sent 3 complete rebate documentation copies by fax over 20 months. No reply and it is now almost 2 years of nonpayment of $40 rebate.
Strongly suggest we all get together in a class-action lawsuit.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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Verified
1/5

2005-08-21

"I purchased 2 compact flash cards from this company before they had to leave eBay. There was a $30 and $40 rebate on these cards. I have not as of this date receive either rebates. I emailed customer service and they verified receiving the rebates and advise they would send them right out. Several more emails were deleted without being read. Do not expect to get a rebate from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Verified
5/5

2005-07-22

"I received "Microsoft Office 2003 Professional Edition" from Redzuco and I am very happy with it. I have also received the "Microsoft Project 2003" that I ordered (6-30-05) and I am anxiously awaiting my "Microsoft Visual Studio.net 2003" order. I am very pleased with the pricing on all of these products."

Detailed Review Benchmark + -
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Is trustworthy
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Is committed to quality products and services
Is easy to do business with
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dlm
Verified
1/5

2005-07-22

"Do not order ANYTHING and I mean ANYTHING.You will be sorry,if you do get your order you will not get the rebate.So Take my word for it stay away from RedZuco.com.I have reported them to everyone I can think of.STAY AWAY"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-07-20

"The order is being shipped a whole lot faster than my last order. I was pleased with the product, however the time that it took to get it was too long. With this current order I expect to receive it by the end of the week. I received by email that it was being shipped on the 15th of July. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
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Verified
1/5

2005-07-19

"False Advertisement. Company does not sell what they advertise. Worst buying experience on ebay yet. I purchased a Canon Digital Camera on July 22, 2004 from RedZuco on ebay. RedZuco advertised a rebate of $70.00. I filled out the information and sent in my reciept and product code off of the box. It has been almost an entire year and I can not get a hold of anyone or get my rebate. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Resolving problems
Being easy to reach
Being knowledgeable
N/A
Being trustworthy
Overall customer service
Customer service being easy to reach
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Customer service making decisions on their own
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Verified
3/5

2005-07-15

"It took a while to ship the order, but overall I was satisfied with the service provided to me. "

Detailed Review Benchmark + -
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Verified
1/5

2005-07-11

"I never received the advertised rebate. Tried contacting company several times, but never heard back from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
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Delivering products damage free
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Verified
1/5

2005-07-09

"Shop else where their rebate offers are a scam!
Purchased HP 7410 MFP. Satisfied with product, on their web page they advertised a $70.00 rebate. No were on the page or on their web site does it state that the price reflects indicated rebate. They have a link on their help page concerning rebates, I filled out the info requested including my order number and asked about my rebate.
They responded back asking me to verify my rebate?
I responded back again with the order number and were they showed the $70.00 rebate, and that was over a week ago.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
4/5

2005-07-01

"The information regarding purchasing the education pack as it seemingly pertains to purchasing academic versions of microsoft software. How does it work? Do you need and education pack for each software pack/license you purchase? Is this legal?
I received emails confirming an order that was not placed due to a credit card prompt that said that the card I was trying to use was attached to a pay pal account. I was trying to use it as just a straight credit card as I did not have the paypal info for this card as it is the companys/bosses card. I then used another senior management credit card which worked. The email confirmation from pay pal seemed correct but the email from you never showed up? strange. In any case your customer response was quick in confirming that only one order was placed and not 2 and your pricing was the best on the web. Look forward to doing more bussiness in the future.

Best Regard's

David Silva
Project Manager
Sun Light & Power
1035 Folger Ave.
Berkeley, CA 94710
M- ***-***-****
O- ***-***-****
F- ***-***-****
E- ****@****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
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Verified
1/5

2005-06-29

"They advertised a rebate, which prompted me to buy an MP3 player from them. The rebate was submitted on Feb 7. Every email is answered by an AutoResponder, but never followed up on. These folks are crooks. They falsely advertise and then ignore you with terrible customer service. Avoid them like the plague."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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N/A
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N/A
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Verified
4/5

2005-06-28

"I ordered MS Pro Office 2003 from this store, which arrived in perfect condition. It was an academic version which had not been conveyed to me (but was okay since that's actually what I wanted). The store never sent me a ship notification. My software arrived 9 days after the order was placed via USPS. For the fantastic price of the software, I am willing to live without all the bells and whistles I am accustomed to from other online stores. I'd buy again and recommend them to others."

Detailed Review Benchmark + -
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N/A
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Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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N/A
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Verified
4/5

2005-06-26

"The product was received in good shape and was the product I expected. It was a good price. My only complaint was that I paid $14.99 for expedited shipping. They took 7 days to ship it. Not my idea of expedited. Once they shipped it, it got here in a few days. "

Detailed Review Benchmark + -
Overall quality of the company
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Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Being trustworthy
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Overall web site
Web site reliability
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