"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Some of the cut mats were blemished or dirty from mishandling and made it difficult to clean and/or use them, but otherwise the overall quality was satisfactory.
Update: Redimat promptly replaced the damaged mats and are on their way."
"I love your great selection of products and color choices. "
"So happy with another order of gorgeous custom mats from Redimat! Their mats are always crisply cut and professionally packed to ensure safe delivery. I've ordered both the 4ply and 8ply museum rag mats and they always look fantastic. Your high-quality art services are much appreciated!!!"
"Website was easy to navigate. Delivery is pretty quick."
"Quick delivery. I received my order sooner than expected."
"Great and fast service. The quality is slightly better than the competitors. Shipping is still too high.
Overall a great place to get your products. "
"First experience was very good"
"No issues with my order. I would love to have been emailed a UPS or Fedex tracking number, but it arrived before I needed to call. "
"I had a simple order but it was filled quickly and accurately."
"I have not received my order as of today 12/7/2014"
“I see that your order was placed online on Sunday 11/29. It shipped out on Monday 12/1. Your location is five business days from California and I see that it was delivered today (Monday 12/8) right on time.”
"Quick delivery and great customer seevive"
"I love the selection and the quick shipping. I am a repeat customer and have always been happy. "
"The mats that I ordered arrived when promised in excellent condition. They were very well packed to avoid any damage in transit. The package deal which included mats, backing, and clear bags are an excellent value. This is the 3rd or 4th time I purchased them from Redimat and will return when I need more. I have recommended them to fellow photographers."
"I like their products, fair pricing, fast delivery."
"Good value, professional cut and packed, quality product, speedy service. Very happy with the products and service."
A rep from Redimat.com, redimat, has responded:
“Dear Alex,
Please give us a call and we can get that fixed for you. Quality and service is our priority at Redimat.
Sincerely,
Ed Estes”