"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"My mats and cardboard backings came warped.. I don't have time to reorder. All i can do is hope a frame will flatten them out.. The packaging was also awful. the box was filled with packing peanuts that go every where.. the amount was extremely wasteful and not very eco friendly an alternative packing method could and should have been used. They may as well pay me for throwing away all of their waste!"
"Everything was there, very well packed. This was my first order, learning how I can do framing with Redimat materials. I will definitely order again soon. Very pleased."
"Delivery was sooner than the promised date! Wonderful when working on a short deadline."
"I am a Photo Rookie and your products made it so easy to look professional. Thank you."
"Delivered on time and in good condition"
"The actual quality of what I ordered was very good but it came later than I was hoping for. I wanted to upgrade my shipping to make sure I got it quickly but I didn't see an option for that. I don't know if I just missed it or what but it took longer than I was hoping for"
"Fast and accurate and reliable."
"I have used Redimat through the years, but this was the first time I placed the order online. It was very easy and as always the custom mattes were perfect. "
"Fast order fill and shipping, love Redimat!
Thanks for your work."
"This is not redo-mat's fault but you should consider NOT using UPS. I have constant problems with them.
They could not find my house yesterday! I get deliveries almost daily. They continue to dump packages in my driveway and do not bring them to the door "
“We apologize for the inconvenience. We choose to use UPS to keep your costs down. We've had good results with them for years.”
"They are great. Exactly what I want and very quickly."
"I found it quick and easy to use."
"Every order I have placed has been accurate and on time. The quality is exceptional for the price. When I go to my art shows, all my matted art looks very professional and sales have been good. Matted art has a large profit margin and can still be offered at a reasonable price. Keep in mind that a matted piece can easily go home with a customer and usually does not have to be shipped, unless you only offer internet sales of your work. Redimat is my source for all my matting materials. Garrison Wayne/La Quinta, Ca."
"Great. Great. Great. Too bad they aren't in Maine."
"Shopping was very easy, the order came so quickly and it was packaged in an amazingly orderly manner! Very professional for the best price on the web!"
A rep from Redimat.com, redimat, has responded:
“We are sorry you had a problem with your order. We use the highest grade packing materials to ensure orders arrive undamaged and correct the problem if they do not when we are informed.
The "peanuts" we use are eco friendly and made from completely bio-degradable rice starch.”