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Product & services pricing
3.96/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
5/5

2024-05-29

Great price!

"Best price for Janibell diaper disposal pail refills! Beat Amazon by almost $30! Free shipping too!"

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Verified
5/5

2024-05-29

Post surgery needs

"Needed an ankle ice system. Just had surgery and I read great things about the Polar units. Authorized distributor so I purchased. "

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Verified
2/5

2024-05-29

Checkout is dangerous

"Checkout is horrible . I like my credit card information to be hidden . Your system doesn't not astrix *** my private information and it should. Makes me feel like my information is Not secure .
Why is shipping cost so high??
"

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Verified
5/5

2024-05-28

"Podiatrist recommended your products- easy to find what I needed and checkout was easy. Thank you."


Verified
3/5

2024-05-28

site was slow

"site was slow and I went to place an order, didn't get confirmation and had to resubmit - otherwise fine "


Verified
3/5

2024-05-28

factual comments from an experienced shopper

"Not the best----not the worst"

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Verified
5/5

2024-05-28

best incontinence brief available

"after trying several other brands, Tranquility does make a better brief!"

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Verified
1/5

2024-05-27

Horrible Web site

"I tried to set up an account but could not. I also tried to look up the product, but that did not work either. It took me 30 minutes to place my order. Next time, I will use Amazon."

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Verified
5/5

2024-05-26

Howdy

"Great they staff was helpful."

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Overall customer service

Verified
4/5

2024-05-25

lots to choose from

"I will have to come back to this site as there is a lot to offer in one shop. "


Verified
2/5

2024-05-25

ANNOYING

"SPENT 3 DAYS TRYING TO PLACE AN ORDER. AS FORMER CUSTOMER COULD NOT USE PASSWORD. TRIED TO GO THROUGH YOUR INSTRUCTIONS, WOULD NOT ALLOW ME TO COMPLETE THE SEQUENCE. TRIED DIFFERENT METHODS OF ORDERING, FINALLY ON THE THIRD DAY, THE FIFTH TRY I WAS ABLE TO COMPLETE MY CVV NUMBER."


Verified
5/5

2024-05-24

raised toilet seat

"The service was quite optimal"


Verified
5/5

2024-05-23

There I go

"Quick easy check out , have products you won’t find in a retail stores."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you had a quick and easy checkout experience with us, and that you found unique products that you couldn't find in retail stores. We appreciate your support and hope to serve you again soon!”


Verified
5/5

2024-05-23

Great Products!

"The site provided all neceaary information needed to make a wise purchase."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for the glowing review! We are thrilled to hear that you found the information helpful in making your purchase decision. We appreciate your feedback and look forward to serving you again in the future.”


Verified
4/5

2024-05-22

Fine, but checkout is picky

"Fine shopping experience, but the auto fill function doesn't work too hot with the forms for checkout "


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your feedback! We appreciate you bringing this to our attention. We are constantly working to improve our website and will look into the issue with the checkout forms. Your input helps us to enhance your shopping experience at Rehab Store.”