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Product & services pricing
3.96/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
5/5

2024-05-22

Easy to use website

"The site was easy to navigate and the checkout process was very straightforward. "

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear that you found our website easy to use and navigate. We appreciate your kind words and are glad to hear that you had a smooth checkout experience.”


Verified
5/5

2024-05-22

Easy

"Easy to use and find the right product "


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you found our website easy to use and were able to find the right product with ease. It's customers like you that make our job so fulfilling.”


Verified
5/5

2024-05-22

The only company in the world that without problems sends this item overseas

"I need a medical equipment that is produced in the USA, but is not exported to the EU. Reason is that the amount of sales does not justify the intricate bureaucratic import procedures.
So, I need to shop in the US, to have the items shipped to Europe.
Earlier I was able to shop with Amazon, but this year they don't offer my product anymore. I searched other vendors, but most of those that advertise with this product, don't ship outside the US, limiting their selling options in a globalized market. Your company was my last hope and the only one where I succeeded immediately and without problems.
"

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear about your positive experience with Rehab Store! We're always happy to provide reliable worldwide shipping for our customers, making it easier for you to get the medical equipment you need. Thank you for choosing us for your healthcare needs!”


Verified
5/5

2024-05-22

Quick and simple

"Looked up brace, filled out order info, paid...done"


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for the glowing review! We're thrilled to hear that your shopping experience was quick and straightforward. It's our goal to make the process as easy as possible for our customers. If you need anything else, feel free to reach out.”


Verified
1/5

2024-05-21

Unable to Place Order

"Three times I had to reselect the item I was purchasing, input all my shipping and billing information and try to place the order. Three times I received the message to input my zip code.

"


Verified
5/5

2024-05-21

Taking care of Business...myself!

"I found the devices that I need, at very reasonable prices. The oedering process was concise and easy to traverse. Now, I hope that the purchase and delivery go through unimpeded."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your 5-star review! We're thrilled to hear that you found everything you needed on our website at reasonable prices and that the ordering process was easy for you. We appreciate your trust in us and we're working hard to ensure that your purchase and delivery go smoothly. Thank you for choosing Rehab Store!”


Verified
5/5

2024-05-20

"Disabled usable GREAT
Thank You
"

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear you're enjoying your purchase! Thank you so much for the positive feedback. Your satisfaction is our top priority, and we truly appreciate your support.”


Verified
1/5

2024-05-15

Horrible exp

"It’s been almost a month since I placed my order, I received a notification 2 days after placing it that they were “unsure” when my order would ship. And no further communication from them. "

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Verified
5/5

2024-05-19

Satisfied

"Very informative. Will have to see if product measures up to my expectations."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found the information helpful! We hope the product exceeds your expectations. Thank you for choosing Rehab Store!”


Verified
3/5

2024-05-19

"I don’t like and don’t think it’s necessary to have to give you my phone number to buy your product. "

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Verified
3/5

2024-05-18

Discount

"Codes would not work, wrong category? New customer bait and switch."

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Verified
5/5

2024-05-18

Satisfied

"Very satisfied. But wish I could get my order quicker."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We appreciate your feedback and are thrilled to hear that you are very satisfied with our products! Thank you for your patience regarding the shipping time. We are continuously working to improve our delivery process to ensure timely arrivals for all our customers.”


Verified
4/5

2024-05-17

One handed store

"Great stuff available, priced a little high for ME, but there is not many places to choose from."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found our products to be helpful. We appreciate your support and hope to continue providing you with top-quality items. Thank you for choosing Rehab Store!”


Verified
5/5

2024-05-17

Real Simple

"Very easy to order through the website, no hidden costs."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our website user-friendly and transparent. We appreciate your support and hope to serve you again soon!”


Verified
4/5

2024-05-17

"Wish you offered your products through local retailers."

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Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for the feedback! We're excited to hear that you're loving our products. We appreciate your suggestion and will definitely consider expanding to local retailers in the future.”