ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.96/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
2/5

2024-05-11

Wait and see

"I have not received my order yet, so I cannot commit at this time. Try me later for a good review. Thanks.
I am looking forward to giving a great review.
Still waiting for delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-05-17

pleased customer

"website easy to navigate, good how to videos"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for the amazing feedback! We're thrilled to hear that you found our website easy to navigate and enjoyed our how-to videos. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-05-16

"Got the knee brace and it was very nice price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your 5-star review! We're thrilled to hear that you are happy with your knee brace and that you found it at a great price. We appreciate your feedback and hope to assist you with any future needs.”


Verified
5/5

2024-05-15

Neurologist rex

"Purchased at recommendation of my neurologist. His PT guy will teach me to use. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are so grateful for your 5-star review! It's fantastic to hear that your neurologist recommended our product and that you will be receiving guidance from their physical therapist. Thank you for choosing Rehab Store for your healthcare needs!”


Verified
4/5

2024-05-09

Hard

"When I first checked into the website it wouldn't let me finish due to some error. Once I was able to properly sign in then everything fell into place"


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for sharing your feedback! We're thrilled to hear that everything fell into place for you once you were able to sign in successfully. We appreciate your patience and are grateful for your support.”


Verified
4/5

2024-05-14

My third arm

"Great site only place with this mechanical arm that helps me immensely. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your positive review! We're thrilled to hear that the mechanical arm is helping you so much. We're glad we could provide you with a product that meets your needs. Let us know if there's anything else we can assist you with.”


Verified
3/5

2024-05-14

Filling out payment screen 3x

"Filling out payment screen 3x"


Verified
5/5

2024-05-14

"I was very pleased when the phone teller was able to cancel the first order to place the purchase again to expedite the delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for the positive feedback! We're thrilled to hear that our phone teller was able to assist you efficiently and get your order expedited. Your satisfaction is our top priority, and we are grateful for your support.”


Verified
2/5

2024-05-13

"You promised a discount for agreeing to receive emails. When i checked out i found i didnt qualify. There was nothing in the offer about qualifying-just price points."


Verified
5/5

2024-05-13

Looking for a neck pillow

"First time ordering from your site, I hope the pillow I ordered works. "


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're so thrilled that you chose Rehab Store for your neck pillow purchase! Thank you for giving us a shot, and we're confident that the pillow you ordered will exceed your expectations. Your comfort is our priority, and we can't wait for you to experience the benefits of our products.”


Verified
5/5

2024-05-12

very good products!

"I have a lot of pain and stiffness. I buy your heating pads and very happy with results!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that our heating pads have brought you relief from pain and stiffness! Thank you so much for your kind words and we are grateful for your support. Your satisfaction is our top priority and we are here to help you every step of the way.”


Verified
3/5

2024-05-12

"New customer will let you know"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.


Verified
5/5

2024-05-11

Cheaper than Amazon

"I'm always looking to get a better deal than I do on Amazon, because I'd just as soon not contribute to its total **** of the world order. It was great to find a better price at Rehab Store, with free shipping at a respectable price point. Yes, I'd come here again to shop."


Rep reply posted 2024-05-23
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! We are thrilled to hear that you found better prices at Rehab Store compared to other platforms. We appreciate your support and look forward to serving you again in the future.”


Verified
3/5

2024-05-04

best price

"This was the best price I could find with a coupon code. Shipping is taking longer than the website stated. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-30

??

"have not received my order!!"