ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.96/5
Chance of future purchase:
4.14/5
Shipping & packaging:
0.29/5
Customer service:
3.40/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-07-19

Jeanie

"Easy to find the product I wanted"


Verified
5/5

2023-07-18

GREAT PRICE!

"I've been looking for a tracheostomy nebulizer and it's very expensive everywhere I look. I'm very pleased with the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
1/5

2023-07-18

"I had to enter my credit card identity 3 times and open chat to order what I wanted. I was never sent an email with a temporary password."


Rep reply posted 2023-07-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team HPFY”


Verified
5/5

2023-07-17

Great Place

"very easy ordering. They had exactly what I was looking for and it was easy to find. I would definitely refer a friend. I will be ordering again in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-16

"We were looking for a specific part to our handicap ramp and your site showed you as having it. So excited to get this project completed!"


Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-16

excellent for a first timer

"The item I was looking for was less expensive than any other website, and shipping was faster."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-13

Yes

"Products were easy to find. Order was easy to complete. "


Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
3/5

2023-07-13

Confus

"Your check out process is confusing. I'm having a hard time telling if my order even went through."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

Further, your order was successfully placed with us, and currently, it has been shipped.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-12

Worped toe corrector

"Placing my order was easy. the selection was good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-07-11

no hassel fast

"tried other co.s way too many failed attempts to complete a purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-11

CMC JOINT BRACE

"VERY EASY TO USE WEB-SITE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-07-09

Where do I pay?

"It was difficult finding the right place to click to order."


Rep reply posted 2023-07-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
1/5

2023-07-07

Cumbersome

"Finding the products was not easy. The check out procedure was the worst."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-07-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-07-06

Am hoping for a durable and useful product

"Ordering was easy to do. Now I am hoping the product will fit our needs and that it will arrive soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2023-07-05

GOOD SHOPPING

"Ordering was simple - now I just need to see if they deliver."


Rep reply posted 2023-07-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”