"I received a pop up box for a first time discount of 7%, when completing the form & entering the discount code I only received a 5% discount. "
"JUST FOUND THIS SITE AND I'M ORDERING MY FIRST ORDER AND WILL SEE HOW WELL THINGS GO."
"Seeking upright walker for hip replacement recovery - found a great 1 in my price range!"
"awesome good customer service"
"Could one grabber be red in color ?"
"Was not happy with having to pay a shipping charge with an order over $35."
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I was able to find what I needed easily, and the prices were great."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Looking for a left hand splint for Ulnar Divation."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I was told at checkout the 20% discount code listed with items purchased was outdated. How could that be possibles? Disappointing!!"
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I'd like to do this after I receive the product "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance, and we hope to meet your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"THIS WILL BE MY THIRD SUN BOX FROM YOUR COMPANY
FIRST ONE I GAVE TO MY DR.
SECOND ONE I HAVE LEFT ON EAST COAST AND THIS ONE IS FOR HOME ON
WEST COAST."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"coupon code hard to find. very cluttered checkout page. "
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Great web site easy order"
"This is not the first website I visited to order Biofreeze. One website said I would receive a text. I politely replied--receive this! Other websites were like dense thickets of jabberwocky with no machete sharp enough to hack through the undergrowth. But your site was free of all jargon and random poppycock. 5 stars for the ordering process!"
"Great selection, great deals "
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”