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Product & services pricing
3.93/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.45/5
Return/Replacement policy:
2.19/5

Verified
4/5

2022-10-20

Let's See

"I am excited to try these new insoles"


Rep reply posted 2022-10-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
1/5

2022-10-20

Web Page needs work

"Not sure why a billing address is required when a CC is entered. Kept saying there were fields that were not filled in, when they were...."


Rep reply posted 2022-10-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-19

Satisfied

"I am satisfied with my experience "

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Rep reply posted 2022-10-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-19

Push metagrip

"As recommended by my orthopoedist I wear this all day and my thumb pain is way down."

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Rep reply posted 2022-10-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-18

Thumbed for you.

"Easy to use, My second brace.
"

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Rep reply posted 2022-10-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-18

The Price Was Right

"We needed this item and you had what we needed and very affordable."


Rep reply posted 2022-10-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-18

End Edema

"After breaking my forearm, the post-op edema is hindering my recovery. The compression glove found on your website looks perfect and is priced $3.00 lower than any other online seller."

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Rep reply posted 2022-10-22
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
3/5

2022-10-18

"Your website is not user friendly "


Rep reply posted 2022-10-19
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-18

possibly.

"desired item, but shipping seems high."

Detailed Review Benchmark + -
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Rep reply posted 2022-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.

We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team HPFY”


Verified
5/5

2022-10-17

"New to site. We'll see. Thanks."


Rep reply posted 2022-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for shopping with us.
At HPFY, customer satisfaction is of utmost importance, and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-17

3rd Times the charm

"Makes 3 times I have tried to set up an account."

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Rep reply posted 2022-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-16

needed

"Father has rectal cancer, needs your product daily."


Rep reply posted 2022-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
3/5

2022-10-16

First time order

"Setting up account was frustrating. Kept rejecting info."

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Rep reply posted 2022-10-17
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-16

very easey

"tried these pillows at the hospital and just got to get some"


Rep reply posted 2022-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-11

unsubscribe, your ads are an annoyance.

"you forgot to include apt # box in address. my apt is 4h. lets hope the box gets to me. "


Rep reply posted 2022-10-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have checked and found that the address details on your order do include apartment #4h and the items will be shipped to the provided address.

If you have any more questions or concerns, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”