"The copy from the ReplaceYourCell ad is as follows:
"This mobile phone is in new cosmetic condition. It appears to be never used. It does not have any signs of use and it comes with plastic stickers on lcd. It comes in box with complete accessories. This phone has been fully tested and works great. The ESN# is clear and ready to use on your account. No contract required.
What is in the Box:
* G'zOne Type-S Cell Phone
* OEM Battery
* Brand New Wall Charger
* Brand New Holster Pouch"
First of all the phone was obviously used and has been dropped on rough concrete more than once. There were no plastic stickers on the lcd screens as described. The phone has been used to the extent that two of the keys are sticky.It DID come loosely packed in a generic white box with no padding for the contents. The phone does work, so I guess it's mine. It's just not as it was described. Will I trade with ReplaceYourCell again? Maybe, but not in this lifetime."
"This is the first time I bought a used/refurbished phone and was hesitant. However, I am very pleased with the quick service and the phone appears to be working great.Also, I received a nice case for the phone and directions for phone use. I would recommend Replace Your Cell to anyone who is need of a replacement of cell phone."
"I had just been recently screwed over by a company on e-bay batterymania 2, they provided some of the worst service ever. I came to this store to purchase the same product. The Order came on time, within 2 days of purchase date. I sent an e-mail to customer service, and received a response with a few hours, OVERALL the Transaction was GREAT!!! Would highly recommend to anyone 10/10!!!"
"The phone I received looked as described but after trying to activate it with Alltel (at 2 brick and mortar stores and over the phone with 3 different customer service techs from Alltel), I was told that the phone was not probably cleaned and reprogramed so it cannot be activated. Initially the phone was locked as well. I finally figured out how to unlock it myself (since I sent an email to their customer service for help and got no response). I have emailed them twice and attempted to call at least four times and their customer service number (which is an ALLTEL cell number) is always "unavailable" even during their scheduled business hours. I am extremely upset and I guess I have learned a $45 lesson. I would never buy from them again and would not recommend anyone else buy either. If you do and you have a problem they will not help you. Be forewarned that you have to return the phone within a few days of receiving it if there is a problem or you pay a restock fee. I would gladly take any money back I could get, if I could even talk to anyone there to get my refund minus the restocking fee and return shipping."
"Ordering was easy. Shippment was fast. The phone was great and when I had a problem Customer Service was very polite and helpful. I would recommend this company to all my friends. I will also use them again."
"Great service, great prices. Will buy from this company again."
"Ordered my cell phone on Wednesday, Feb. 18, 2009 and received it on Saturday, Feb. 21, 2009! The phone was even better than expected! Came with everything as stated. Looks brand new! I am very satisfied with service, shipment and quality! I will recommend replaceyourcell.com to everyone!"
"I recieved my phone and love it. It was exactly how it was described!
I recommend this company"
"The people at Replaceyourcell are great, Every question was answered in a timely manner and they were courteous and very kind. I recommend this company for all your cell phone needs. The product I bought was even better than I expected.
judy h"
"i bought this phone from ebay.. they shipped the fast to me it was very nice... i was what they said it would be.. i would recommand them to anyone and i will keep purchusing from them..tnk you so much i love my phon works great and looks great....."
"I bought a cellphone that was supposed to be compatible as Tmobile or ATT. I am ATT and the phone was set up for Tmobile. I could not use the internet or send/receive mms messages because it is the wrong network. They give absolutely no support for this, so I am stuck with a phone I cant use. I learned an expensive lesson and will never buy from them again."
"Horrible store. I rate it a 0. Do not buy from this store! I ordered a phone and when I went to the Verizon store to activate it they told me it had an invalid serial number and it couldn't be activated. I emailed them and got no explanation. Even though they sent me a defective phone, I had to pay shipping. What a scam. How many times will they send me another defective phone? How many times will I pay to return another defective phone. I returned it at a 20% loss + another 10% loss from shipping. This was a painfully disappointing way to loose $30.00 and be duped by a no quality company. There hours are also limited to call them and they are frequently closed for days at a time."
"The replacement phone sent to me looked great ... but it still had all the personal photos, address book, and call history of its previous owner. Just after the cut-off for their guarantee, the main on-off switch began to malfunction and the key pad fell off. They have a VERY short time frame for reporting defective merchandise. I paid replaceyourcell.com over $100 for a cell phone whose key pad won't stay in place! They were quick on processing and shipping my order, but they don't back their products longer than several days, so I'm stuck."
"I ordered the Kyocera Strobe, but my carrier could not flash this phone. I explained this situation to Replaceyourcell, and they had me send the phone back, to try to reflash on their end. Although it turned out they could not help me either, they were extremely helpful and courteous in all aspects."
"Great phone ..Just as described .. Works wonderfully.. My daughter loves it!!!!!!!!!!!!!!!
We will purchase from you again.."