"this company is a scam! They say you get free shipping with orders over $50, but when you go to pay,it won't let you enter the code. If you contact them about it, they ignore you and then later on tell you it is too late and if you didn't enter the code, they won't refund your money. They also charge you 20% if you exchange an item and customer service tells you that you pay shipping for the exchange phone being sent to you, but their own paperwork states THEY are responsible. Don't waste your time and money on them!!!!!!!"
"I have ordered from REPLACEYOURCELL.COM in the past and was satisfied. Well after 2.5 weeks of not being able to use your phone, will have you DISatified. My phone completely went blank so I placed an order to purchase a new cell phone and come to find out through metro pcs customer service that the phone I purchased was not their phone, Metro pcs programmed my phone 4 times and the phone was taken in to the store, metro pcs looked at my phone and said this is not our phone. After several phone calls to metro pcs and several attempts to talk to someone who speaks english clearly, I spoke with someone who once again tried to program my phone and she even told me that the phone is a verizon phone ( which I also asked about that to customer service @ replaceyourcell ) and was told it says that because its roaming,when should a metro pcs phone say verizon. I found out the real reason the phone hasn't been flashed properly.I have sent two request return authorizations and haven't recieved anything yet. I am not purchasing anything else "
"Phone was NOT delivered as promised. Overnight shipping was selected, charged but due to an order input error, UPS did not have a correct address to ship the phone.
replaceyourcell.com did not respond helpfully and I had to make my own arrangements with UPS to obtain my phone.
DO NOT USE THIS COMPANY AS THEY CAN NOT FULFILL."
"Item shipped fast and arrived as advertised.
Will do business again.
"
"The phone arrived only 2 days after I ordered it in perfect condition. I was impressed it looked new, in the original box, with accessories. Thanks for the prompt delivery and the great product."
"I have purchased a phone from this company in May of 2009 and the phone has worked flawlessly.
I just purchased another phone for my wife and after activating it, we found that there was a problem with the phone's reception. (poor antenna strength) We called customer service and received a return authorization. The replacement phone has worked very well and our problem was handled quickly. We are very satisfied with this company."
"Was satisfied with overall purchase. Order recieved fast. Had to request original battery due to the back not fitting on the phone with the extended battery into place. Received that with in a week of sending the email request. Thank you!!!! Will use this site again and recommend to others!!"
"The refurbished phone I received had several problems, but the vendor was prompt in issuing an RA number and prompt in issuing a credit. They agreed to not apply their restocking fee because they did not have another unit. Thus while they were not able to meet my needs, I think this is a good and trustworthy vendor."
"this is my first purchase from Replace your cell. Got this phone for my wife. This is the first phone i purchased for her that she says she loves. Phone came quickly and everything was received as expected. phone worked perfectly and looked brand new. No complaints, only praise.
I then purchasd another phone for myself after mine fell in a lake. The new phone came as promised. I wasnt sure if i liked the features and talked to their customer service and they were very prompt in letting me know that I could reutn or exhange it if i wanted to, I ended up keeping it and it worked out ok."
"Smooth transaction, phone was as described and activation went without a hitch. I would buy from this store again."
"I never knew they existed before. but I'm very glad I found them. You're everything you say you are and more. Thanks"
"I bought a phone from this company for my wife right before our vacation. It didn't get service anywhere we went and was constantly on roam which drained the battery very quickly. The kicker was that by the time we had returned from vacation, it was already too late to return the phone due to their return policy. I was quite disappointed and would not recommend this company to anyone."
"Very Good service, accurate description of products, fast delivery, will always buy here!!!"
"I am a repeat customer at replace your cell store. Each and every phone I receive is in perfect working condition with many extras. I can easily afford to replace broken, stolen or lost cell phones. A great store when you have children with cell phones."
"I can't say enough good things about your company! I love my new phone, it works beautifully. Shipping was very fast and all of my questions were awnsered honestly and promptly. It was a pleasure doing business with you and I have reccomended you to my friends. Thanks again for great service!
Robin Anderson"