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Verified
5/5

2010-06-10

"This is the SECOND time I have purchased a phone from ReplaceYourCell.com. I received the phone in the mail before I even had a chance to check the status of my order!!!! Very fast and reliable shipping.
If I ever have to replace one of the FIVE cellphones we use in our family, I will definitely be a REPEAT, REPEAT, REPEAT customer.
"

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Verified
5/5

2010-06-09

"This was the first time I ordered a Phone online. The process was very simple. It would be nice to give the size of the phone. Other than that I am very satisfied with the process and product."

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Verified
1/5

2010-05-22

"If your provider is sprint do not purchase a phone from this website. They sold me a sprint phone that had had the software wiped out and uploaded with US cellular software. I took it into the sprint store and they said there was no way for them to activate it so it's useless to me. Great $100+ paperweight. When I called to try and secure a refund, they said they tested the phone before they mailed it and they could assure it was not faulty so therefore I have to pay a 20% restocking fee and shipping again. I've now spent days waiting on the mail with no phone service and I'm out $ for shipping this worthless box back and forth. Also their customer service representative was quite rude over the phone. I will never order from this company again, and I'm really upset that they've taken so much of my time and money at this point. "

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Verified
1/5

2010-05-17

"I have never dealt with a company that was so unresponive at all....especially when the company is at fault. We ordered wall chargers and they only shipped the USB cables and then would never get back to me about where the rest of the order was. All they kept doing was asking stupid questions about what was received after I had told them 2 times already. These guys are crooks...DO NOT BUY FROM HERE!
"

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Verified
5/5

2010-05-14

"this is the first time i have ever bought a phone from a reseller and i can tell you this, i will never buy a cell phone from anybody else replaceyourcell.com sent me my phone I am very happy with it,there is no way to express the joy of being able to purchase a good phone without the pressures of having to sign up for another year or 2 of service my cell had gotten run over by a truck i went to my regular service provider to about getting a new phone and of course they said sure we can get you a new phone just sign up for another year i am so fed up with the wireless phone companies basically blackmailing you into a new phone if yours is broke so i found this site replaceyourcell.com and oredred a phone and received it the phone works great i am very happy with the fast delivery of the phone and the accesories that came with it, and i just ordered a second phone for my daughter as she just broke hers also LOL so am waiting for that one will let you knnow about it and i am also ging to be ordering another phone after that, i just wished i had know about this company several years ago could have saved myself a ton of money, great company, MIchael Akers , puyallup,wa"

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Verified
5/5

2010-04-30

"Iam very happy with the price of the refurbished Blackberry for US Cellular.I looked on ebay and for used ones people want ten times that amount .Iam glad I found this company cant wait to get the phone.As soon as I do I will leave more feedback.Thank you again"

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Verified
1/5

2010-03-16

"Don't bother with this company. I have ordered two phones and they don't work. A Sprint Palm Trio that freezes up and a Motorola that won't keep a charge When you want to return a item they charge you a 20% restocking fee. They are crooks."

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Verified
1/5

2010-03-06

"I was very unhappy with my order. My phone never worked and sprint tried on numererous occasions to upgrade it. I couldn't receive any of the sprint services that I paid for. My work order was never responded too. I haven't heard back from the company at all. I ended up buying a brand new phone from sprint. I will never order from this company again. They have very poor customer service."

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Verified
5/5

2010-03-02

"This is my second phone from replaceyourcell.com; One for me and one for my wife. I even told a friend over the weekends about the great prices and phones and that you don't have to renew the contract. The phones look and work great. I was always afraid of buying a refub cell phone, but these are tested and are great!! I am converted."

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Verified
5/5

2010-02-22

"I received the phone fast. It did not have a camera so I ordered another one which I also received quickly. It is all beat up on the top but seems to work well. I am still waiting on customer service to okay me returning the first phone. "

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Verified
5/5

2010-02-20

"My experience with this replaceyourcell.com was excellent. The items I ordered were delivered very fast(less then 3 days).
They wrongly shipped the battery. They accepted their mistake and sent correct battery with out any additonal expenses on me.
The items i purchased are almost like new. I will revist this store for my future needs. I will recommend this store to others.
"

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Verified
5/5

2010-02-08

"I have made many online purchases. The experience with this vendor was far superior. The merchandise I ordered was delivered in a speedy time frame. The condition was excellent. I first tried to get a replacement phone from my actual carrier and they attemtped to push a expensive model on me. The item I choose was what I wanted. I will be back for my future wireless needs. "

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Verified
1/5

2010-02-03

"Doesn't hold up to their policy on returns. Its been three weeks now and still no money returned.This place is a fraud."

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Verified
2/5

2010-01-08

"They shipped the Centro quickly, but when it got here, it won't charge (it's not the battery, I checked) despite their assurances that they check their used merchandise thoroughly. Called and they authorized a return with no problem, BUT I have to pay to ship it back and have to wait several more days for it to get back to them and then for them to send a replacement. It seems wrong that the buyer has to pay to ship back a DEFECTIVE phone. I buy a lot of things online and that's not the usual policy for defective merchandise. I need another phone for another family member and had planned to get it here if things went well with this transaction, but I am buying it elsewhere after all. "

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Verified
5/5

2010-01-08

"This is my second order with in 3 days and I am very satisfied with service. Within 2 days of my order i have recieved my phones on both accounts. I am very happy with the condidion of said phones and the promt service when i ordered. As i tend to think phones require baths i will be using this store again in the very near future."

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