"I've used their service several times. Chains have been returned quickly, sharp, and clean. There is never any bluing on the cutting edge. Bluing is a sign of overheating. It causes the metal be become soft which makes the chain dull much faster. All the local sharpeners dry sharpen the chains which leads to bluing. RCPW uses a system that sprays oil on before the grinder even touches the chain. You just can't beat the edge their system produces. I have sent them chains my local shop said were too "rocked" to sharpen and returned back to me without sharpening. RCPW sharpened them right up. I highly recommend their service."

"Instant Shipping! Great Communications! Zero-hassle! I purchased a new EGO brand string trimmer and had it in-hand in a few days. I received several emails with status updates. The item was properly packaged. I WILL do business with RCPW again!"

"Good service and good delivery"

"Fast shipping, chain fits like original."

"Havent used saw yet but looks ok"

"I GOT A REPLACEMENT BUMP HEAD FOR A WEED WHACKER IT WAS A DIRECT REPLACEMENT AT A HUGH SAVINGS AND DELIVERED ON TIME."

"Ordered a new motor for my string trimmer. It arrived in quick time and worked perfectly."

"There customer service was very good but hated the restock fee over a mistake in ordering. It was my mistake but the restock fee seemed high,"

"Right price great service."

"Best price for my echo chain saw. Prompt delivery and even beat Amazon on price by almost 40 dollars"

"Great shopping experience "

"The part was ordered on 7 Sept. I was told it was on back order. I let them know I did still want it. As of 3 Oct., I still haven't received it, nor have they cancelled my order. So I am just waiting."

"Very good..On time, good condition, well packaged. thanks"

"Parts arrived quickly as described. Well packaged. Will definately do business with agan!!!"

"I ordered a part thru their website and paid with PayPal. Got a confirmation right away that my order was received and being processed. Next day received an email stating part was on back order from manufacturer and would take 2 to 3 weeks, was i willing to wait. I responded that I was willing to wait. Next day I get an email again this time stating the part is no longer available from the manufacturer and my money was being refunded and they were removing this item from their site. I got notice from PayPal that money was returned. Same day as I got email cancelling order I googled the parts needed and their website came up. Same looking web page, same part number but a price increase of over 100 dollars. They lied that the part was no longer available from the manufacturer, they lied that they were going to be removing this part from their website as it was no longer available. Do not do business with this company. "