"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
" Very competitive prices, fast shipping, and a responsive sales team. More companies should learn from RCPW’s example."
"Bought an Echo PB-2620 blower. Best price I could find anywhere...by a long shot! It was well packed and delivered quickly. Can't ask for much more than that. "
"I use RCPW for my maintenance parts for a very old mower they still stock the parts, easy to find and fast shipping "
"part came on time, mower fixed and running"
"warranty.no Receipt.pleasec"
"I took the time to seek out a review site like this specifically to praise RCPW's exceptional shopping and shipping experience that I received. I bought a tiny part for my electric trimmer, and:
A) it was cheaper than Amazon, Ebay, and every other parts website out there that I had checked, and
B) I received it at home within 2 days, from Ohio to Texas (Houston) - faster than anything Amazon, Ebay, or the others could promise. And the shipping was free too.
Stumbled on RCPW randomly and I'm thankful for it. Also side note, their shipping update emails are very well-worded and quite fun, kudos to whoever writes those. And major props to this company. I'd never heard of them before this, but I came away very pleasantly surprised. Keep up the excellent work."
"Item as described. Fast shipping."
"One item the other as too short. Had to clean the old one up a bit and trim the ends. No big deal, it wasn’t that expensive. I will still use this service. "
"Exactly what I needed and delivered promptly."
"Price for item was good and the item arrived as promised. Would use RCPW again"
"Very happy with my experience."
"Low price and fast shipping. "
"It is not always easy to find parts that will work on an electric powered tractor .I am extremely happy to say they fit and my tractor is up and running once again!"
"Excellent service quick response fair price easy to find parts"
"Was looking for dixon tires that I found on their website for a phenomenal price, so I purchased 4. After I the purchase someone realized that they listed the wrong price. Instead of honoring the price they listed by mistake. They sent me a letter saying the part was discontinued and they refunded the money. I replied saying that I didn't want a refund and I'd be more than happy to accept another brand of tires that would fit. Which I would have done when I worked customer service. Denied. "
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Mr. Olson,
As stated previously in correspondence, this was not a pricing mistake. The item that you ordered was discontinued by the OEM and can no longer be purchased. We are a dealer, not the manufacturer. We don't make the decision to discontinue parts. If the item was available, we would have released it at the original sale price. Regarding the substitution -- unlike the automotive industry, we must adhere to our policy agreements with the OEMs to not substitute aftermarket parts when an original item is purchased.
Sincerely,
Nate H.
RCPW”