"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Ordered parts late Sun afternoon, showed up Tues"
"part was shipped exact and on time. thank you for the great service"
"I ordered a replacement key for my EGO 56 volt lawn mower. It arrived just in time. It works perfectly, and the price was great! Thank you."
" Ordered a detergent tank, cap, hose and a couple of hardware pieces for my pressure washer. Quick shipping and parts were correct. "
"Great service. Would buy from them again."
"Ordered part and was immediately told part was back ordered 2-3 weeks. Was given option to cancel, opted to wait. Still waiting on part, only been 1 week"
"Fast efficient and economical."
"It was easy and they delivered in a timely manner."
"They had what I needed and it arrived in just two days. I was back up and running before I had thought I would be."
"I ordered a large plastic part (rear baffle) for my mower. RCPW had the best price I could find. The baffle came within a few days. It was wrapped in bubble wrap, then shrink wrapped--no box. But it arrived in tact, so that's probably how they keep shipping costs down. I would order from them again."
"Great filters and spark plug. Kit was as described and install was easy."
"Prompt. Great price!! No expensive shipping."
"Just the part I needed at a great price! I love the follow up customer service with a nice twist of humor.
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"I was looking for a particular part and the original manufacturer did not have it so when I discovered replacement parts warehouse they delivered."
"The gear provided was accurate and what was requested, however, there was NO way to service this gear on the wheel assembly. Why sell a part that can't be serviced by customers?? The gear is not removable from the wheel assembly. Even when we took it into a dealer, they had no way to remove and reinstall the gear to the wheel. The gear should not be sold as a serviceable component. Didn't return because of low price-wasn't worth the time/effort.
Updated my review to 4-star based on prompt feedback from the selling team. That was much appreciated, and I agree that the manufacturer should be the one to explain the parts serviceability more accurately to its customers."
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“I apologize for the inconvenience you've experienced with servicing this product. We are not the manufacturer of the product, only an authorized dealer. I would recommend contacting the manufacturer with your feedback regarding being unable to service the gear separately.
Sincerely,
Nate H.
RCPW Customer Service”