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Product & services pricing
4.21/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.09/5
Customer service:
3.62/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
5/5

2018-07-05

"Ordered parts late Sun afternoon, showed up Tues"


Verified
5/5

2018-07-05

great

"part was shipped exact and on time. thank you for the great service"

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Verified
5/5

2018-07-05

Happy Customer

"I ordered a replacement key for my EGO 56 volt lawn mower. It arrived just in time. It works perfectly, and the price was great! Thank you."

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Verified
5/5

2018-07-04

Parts in Stock and Quickly Shipped

" Ordered a detergent tank, cap, hose and a couple of hardware pieces for my pressure washer. Quick shipping and parts were correct. "


Verified
5/5

2018-07-04

Very responsive

"Great service. Would buy from them again."


Verified
5/5

2018-07-03

Edger parts

"Ordered part and was immediately told part was back ordered 2-3 weeks. Was given option to cancel, opted to wait. Still waiting on part, only been 1 week"


Verified
5/5

2018-07-02

Great Business

"Fast efficient and economical."

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Verified
5/5

2018-07-02

It was simple and timely

"It was easy and they delivered in a timely manner."


Verified
5/5

2018-07-01

Quick response

"They had what I needed and it arrived in just two days. I was back up and running before I had thought I would be."


Verified
5/5

2018-06-30

Lawnmower part

"I ordered a large plastic part (rear baffle) for my mower. RCPW had the best price I could find. The baffle came within a few days. It was wrapped in bubble wrap, then shrink wrapped--no box. But it arrived in tact, so that's probably how they keep shipping costs down. I would order from them again."


Verified
5/5

2018-06-28

Better Than Expected

"Great filters and spark plug. Kit was as described and install was easy."


Verified
5/5

2018-06-28

Toro lawn mower parts

"Prompt. Great price!! No expensive shipping."


Verified
5/5

2018-06-28

marathonlance

"Just the part I needed at a great price! I love the follow up customer service with a nice twist of humor.
"

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Verified
5/5

2018-06-28

Excellent choice

"I was looking for a particular part and the original manufacturer did not have it so when I discovered replacement parts warehouse they delivered."


Verified
4/5

2018-06-20

Right part - but never told this was a non-serviceable part!

"The gear provided was accurate and what was requested, however, there was NO way to service this gear on the wheel assembly. Why sell a part that can't be serviced by customers?? The gear is not removable from the wheel assembly. Even when we took it into a dealer, they had no way to remove and reinstall the gear to the wheel. The gear should not be sold as a serviceable component. Didn't return because of low price-wasn't worth the time/effort.

Updated my review to 4-star based on prompt feedback from the selling team. That was much appreciated, and I agree that the manufacturer should be the one to explain the parts serviceability more accurately to its customers.
"

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Rep reply posted 2018-06-26
A rep from Replacement Commercial Pa, RCPW.COM, has responded:

“I apologize for the inconvenience you've experienced with servicing this product. We are not the manufacturer of the product, only an authorized dealer. I would recommend contacting the manufacturer with your feedback regarding being unable to service the gear separately.

Sincerely,

Nate H.
RCPW Customer Service”