"Found on Google, went to their site, checked the different types which were clearly described and ordered. They kept me informed of the order confirmation after validation of payment (via PayPal) and when product had been shipped with tracking number (chose the cheapest shipping mode). Received the package after a few days in mint condition, as described and fit perfect. I would definitely recommend this company, just make sure you choose the right model and type which they will probably inform you of. As far as I am concerned Replacement Laptop Keys is very reliable."

"I am Danish so needed a keycap for a Danish keyboard on an Acer Aspire laptop.
It is not possible to look this up but I found a close to what I need. I ordered a wrong hinge, but I got informed at it and the key I received had the correct hinge.
I am very pleased by the service I received.
"

"We ordered a backlit key and they sent one that was clearly not backlit (the design needs to be different to allow light through). The confirmation emails they sent for the order said backlit. They didn’t have the one I needed so they allowed a refund, but wouldn’t refund the cost of shipping and made us pay to ship it back."

"Got exactly the key I needed with no problems or issues. On top of that, they provided e-mail support during the whole process...confirming order received, order shipped, tracking info, etc. I was very impressed and will definitely use them in the future. "

"I don't know why I waited to so long to order a replacement key for my laptop, but the unsightly keyboard and unpleasant feeling of using the Y key was intolerable. I was worried I wouldn't receive the same original type of key but I received it, and in less than 5 minutes to install, I am satisfied:) I bookmarked the site for future key replacements, quick and fast turn around time and shipping! KUDOS!

One happy and satisfied customer!"

"I bought a key for my Acer laptop. It was super simple to install, and the key works perfectly."

"I bought a key from replacement laptops and it came in good time. The problem is that it didn't actually work on my computer so I tried to review on their site it wasn't even a one-star review it was 2 but they never actually allowed my review to show up, no reason give,n just they didn't approve it so you can't really trust their own site reviews. "

"Ordered 1 $6 key. Paid $26 for overnight shipping...so $40 total (inc tax & handling) did not receive for 5 days. Rip off.


"

"This is the first time, i had a issue with my laptop down arrow key and i ordered through their online website and the parcel well reached within 10 working days all the way from US to UAE. thereafter i fixed it myself and the keys got fitted and works amazing.

Honestly i am so glad to have the key and got fixed myself or otherwise it would have costed me a lot if i gone through a service shop, as this is a new model laptop and keys replacement would gone expensive.

"

"I had a great experience with Replacement Laptop Keys. My Apple MacBookPro is an older model, and the Apple store no longer carries parts to repair it. I contacted RLK and gave them my computer's model number. They had the key I needed and asked me to send a picture of my keyboard so they could send the correct under parts. Within days, the new key and under parts arrived. I am not computer savvy, so I thought I would have to take it to a computer repair shop to 3install the key. I watched the video of how to install, and it was so easy that I did it myself in two minutes. I am so grateful to RLK - they went to so much trouble to help me and only charged $4.95 plus minor shipping fee."

"I ordered a replacement key for my Toshiba laptop, and made sure to select the correct model and submodel so the new key would be sure to fit. A week after it shipped, the tracking information had stopped, so after 5 days with no shipping updates, I emailed the company to explain in detail why I thought there may be a shipping issue, and they just regurgitated the last update from the tracking info, which I already had. I replied, explaining again what I had in the first email, and they wrote back and said give it another 4 days, so I did. It still hadn't come (at this point, 2 and a half weeks after it shipped, so I emailed again saying so, and they said they could only do a reship after 20 business days. I wrote back saying that was not acceptable, and that I would like a refund and to cancel the order, and they said it wasn't their fault, and blamed the shipping company they chose to use. They ignored my request for a refund until I threatened to file a claim with the Better Business Bureau. At that point, in their defense, they finally did submit a refund and reship the key. Nearly month after the original order, both keys finally showed up, and neither one fit, or had any packing information verifying that it should have been the correct key for my laptop. The email order confirmation has the laptop model listed correctly, but the key retainer is both the wrong size and wrong shape. As I have my refund, I'm not bothering with this company about the key being wrong, because I don't want to deal with their terrible customer service again."

"I ordered wrong key cap and contacted the company. I requested a RMA from the company any paid $4 shipping myself to ship the key cap back. I never received the refund. I emailed the company and never received a response. Don’t order from them!"

"Purchased keys five week ago. No answer to messages. The shipment has not even been made yet."

"I ordered a replacement E key. They emailed me asking to send a pic of the broken key so they could be sure to send the right one. They emailed me directly and replied and sent it quickly. And of course, the key fits perfectly!"

"i sent them a link with my keys and they actually found (my unlisted kb) they said 100% match while its more of a 98% match as the bottom of the key is not clear it actually functions BETTER than my original key. and let me tell you i had a service guy james who really went WAY out of the way to help over all some of the best customer service i have ever gotten for anything. and i plan to ship any of my tech friends this direction for keys.

great company would buy again in a half second if needed.

(id like to add the product was actually better built then the original keys on kb, that cannot be fixed or change by normal means as its a laptop. and the shipping was many days Faster than they had said. ) "