"I had to use their customer service as I thought I lost my order. It was just due to user error and the customer service folks were super helpful and patient. I got my stuff and it's great. Would shoo here again."
"it was so fast the shipping! thanks.
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"Had exactly what I wanted. One item was delayed and on chat quickly found out an accurate status and estimated delivery. "
"Been a while since I owned a motorbike, just got a scooter and purchased from RevZilla again, great experience, fast shipping."
"I ordered my Comfort seat for my MT07 and a windshield. Both items arrived within 2 days which was great. Also the site had the best prices on both of my items. Will definitely be ordering more from here. Hopefully a helmet and exhaust next! "
"Ordering and returning things was fast and easy."
"I recently purchased my first bike, so I was in need of all the new gear and apparel to go with it. As a new rider, I found all of the information, video overviews, and customer reviews on RevZilla's website helpful, but I did hit some snags once my first order arrived--fit/comfort issues with some of the apparel. RevZilla had great customer service when I panicked about part of my return and also helped from the very beginning of my order by providing assistance with my new customer promo code. Most of my shipments (there have been many as I try on new gear and get the right fit!) have arrived next day even though I used the free shipping option. Overall, the customer service chat was exemplary and it is safe to say that RevZilla has a customer for life. Thanks!"
"Always good deals and assure I get what I need. Shipping is great and always a good experience. "
"Awesome service had a delay on parts 1 call problem solved"
"Everything arrived on time. The package was in excellent condition and I received the correct item per my purchase. I will definitely be ordering from RevZilla in the future. Thank you so much!"
"I ordered a $300 clearance helmet and $70 bike tire. The tire arrived fine, I have no concern with it. The helmet package arrived with no visible damage. I opened the box and there was another box that also did not look to be damaged. When I removed that box from the shipping box, I could hear something rattle around in it. I opened that box and upon removing the helmet from it's cloth sack, a piece of the helmet's molding with a screw fell out. This screw looks to hold the bottom collar of the helmet in place as the left side of the helmet's collar was no longer attached to the helmet. I called RevZilla but "due to unusually high call volume..." I hung up after 20 minutes of waiting, filled the online return form out, printed it and found it was going to cost me $10 to return a helmet that was sent to me broken. This is very poor customer service and I will not be buying from RevZilla again."
"These guys have the best selection of equipment on the internet, and considering I live at the bottom of the world more than three hours away from the nearest country - the shipping is very, very quick!"
"Quick, accurate, good packaging. Also good customer service when needed "
"Purchase, shipping and return process is a well oiled machine. "
"Product was easy to find. Ordering was easy. Shame on me for not correcting old ship-to address. Package was missing one O ring, one short bolt, and one long bolt. Would give 5 stars, but have to make additional stop at hardware store now for parts needed."