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Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-10-07

Great Service

"Great service and product availability."

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Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to share your experience! ”


Verified
5/5

2022-10-03

Great Experience

"Sales was fast to respond to my questions and order was filled quickly. Very Happy"

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Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Quickness is just one of our teams many talents! We are so happy you had a good experience and we appreciate all the kind words. ”


Verified
5/5

2022-10-03

Meraki Order

"Caleb was very responsive. I needed multiple iterations of a quote and he provided them all quickly. The equipment shipped exactly when he said it would. "

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Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“We are here to do everything we can to make sure you get exactly what you need! Glad you had a great experience! ”


Verified
4/5

2022-10-03

"Order process was smooth and sales staff were very helpful"

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Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Hearing that is was a smooth process is wonderful! We appreciate the kind review and we look forward to getting another chance to make the next experience a 5 star one! ”


Verified
5/5

2020-07-28

Great vendor

"Responsive, personal service! What's not to like?"

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Rep reply posted 2020-08-04
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for the kind words!”


Verified
5/5

2022-09-26

Excellent Service

"As always Rhino Networks came through for me. They are experts with their knowledge of Meraki devices. I needed licensing for a couple of devices that I rarely use and needed for a conference. They handled it within hours. I'm at the conference now and setup is so simple. A huge Thank you to Phil!!!!!"

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Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for taking the time to leave such a wonderful review. We are so glad that your experience went so smoothly and we look forward to helping you in any way we can! ”


Verified
5/5

2022-09-08

Instant help, reasonable price, nice follow through.

"From the time I requested a quote to the time I received one was 35 minutes. Carter helped me all along the way and we got what we needed the next day. We will definitely do business again!"

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Rep reply posted 2022-09-30
A rep from Rhino Networks, rhinonetworks, has responded:

“Carter and our team always strive to be quick and thorough! Thank you so much for taking the time to let us know you had a great experience. ”


Verified
5/5

2022-07-27

Fantastic Service

"Fast turn around, these guys delivered and quick."

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Verified
5/5

2022-07-12

Very happy with my purchase from Rhino Networks.

"I am very happy with my buying experience with Rhino Networks. My salesman was very knowledgeable and understood what my home office networking needs were. That's always a big plus and will shop there again."

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Rep reply posted 2022-08-03
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to let us know about your great experience! We strive to be as knowledgeable as possible in our market space which allows us to continue to provide world class customer service. We look forward to working with you again in the near future. ”


Verified
5/5

2022-06-26

Excellent Customer Service

"Rhino responded to their live chat instantly every time I reached out, even after hours. Helped ensure I was purchasing the right licenses. Prices were great, follow through was perfect, products delivered as promised without a hitch. I couldn't ask for anything more."

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Rep reply posted 2022-08-03
A rep from Rhino Networks, rhinonetworks, has responded:

“We are excited you were able to utilize our chat tool and get the most out of your experience. We appreciate your kind words and look forward to working with you again soon! ”


Verified
1/5

2022-06-09

No Product

"I am still awaiting the product purchased. I received a call from customer support on June 2, 2022 stating an influx of devices was to be received in June 4, 2022 and I would receive shipping confirmation shortly after. Otherwise I would receive a follow up call from customer service outlining options. Neither has occurred. "

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Rep reply posted 2022-06-17
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking your time to leave us this valuable feedback. We strive to take feedback like this and use it to grow and provide better service each day. We have been attempting to reach out to you and have been unsuccessful so far, however, we really would like to make this right with you. If you would like to discuss this more and see how we can make it better for you , please contact me at 480-508-7047. - Michael Villa, Customer Success Manager”


Verified
5/5

2022-05-25

Fantastic company to work with

"Had licenses I needed within a few days, was able to speak with a human being within seconds of calling, can't ask for much more, looking forward to doing business with them again."

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Rep reply posted 2022-06-06
A rep from Rhino Networks, rhinonetworks, has responded:

“We are happy you were able to take advantage of our quickly reachable team and we look forward to working with you again soon! ”


Verified
2/5

2022-05-25

disappointed

"Had to cancel order because the shipping ETA was over 250 days."


Rep reply posted 2022-06-07
A rep from Rhino Networks, rhinonetworks, has responded:

“We are sorry that you had to cancel the order! Although we do not have control over the lead times, we do try our absolute best to get creative with alternative solutions. If you were interested in seeing what we can do for you, please give me a call at 480-508-7047. Thank you for taking the time to share with us! - Michael Villa, Customer Success Specialist ”


Verified
5/5

2022-05-19

First time customer that will be back!

"We all know the Cisco shortages have been an industry nitemare, but when I called Rhino to check on inventory status Michael was super helpful! He knew the the lead times right off the top of his mind and even offered me alternatives with shorter lead times. Also, Michael was so polite and well-spoken. It was a pleasure and I will certainly be making Rhino Networks go-to reseller of Cisco products! Thank you! "

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Rep reply posted 2022-05-26
A rep from Rhino Networks, rhinonetworks, has responded:

“Your review means so much to us and we are certainly lucky to have Michael on our team! We try to elegantly navigate supply chain challenges and we believe tranparency and good communication with our customers is key. We'll always be here for you!”


Verified
5/5

2022-05-19

Super good!

"Love the service!
Fast and easy
"


Rep reply posted 2022-05-23
A rep from Rhino Networks, rhinonetworks, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. ”