ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-03-14

3x MR44-HWs

"Rhino let me know that certain other models of WAPs would have long wait time, but the MR44-HWs were readily available. Once my client approved the purchase, I called Rhino to order the equipment. Delivery was quick, and we're ready to deliver them on ontime. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to share your experience! We're thrilled to hear that Rhino provided you with valuable information regarding the availability of different WAP models. It's great to know that the MR44-HWs were readily available and that we were able to assist you promptly.”


Verified
5/5

2023-02-10

Always excellent service.

"Rhino is a partner with us in our business, not just a vendor. Always friendly, good communication and guidance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for taking the time to share your positive feedback! We greatly appreciate your kind words and are thrilled to hear that Rhino has become more than just a vendor, but a true partner in your business.”


Verified
5/5

2023-01-26

Great services, very thankful for this company.

"My company and I have been shopping around fora Meraki MX68CW and no one could get it to use on time it would have taken it 155 days to get to us. I found this company and they gave me a recommendation, I told them how bad I needed this equipment and I needed it as soon as possible. I knew if it was up to them they would have gotten it to me within that min if they could, but with Meraki they only ship direct. Meraki tried to put our shipment back to Feb 7th, that was unacceptable for us. Mike Villa did some magic and got it to us as soon as 3 days from when we placed our order. He helped me out the whole time and did everything on his behalf to make sure we got our equipment, I am very thankful for him and glad he was there to help every step of the way. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Our customers needs are always our number 1 priority. We are appreciative of Michaels efforts to get you what you needed as quick as we could. Thank you so much for the kind words! ”


Verified
5/5

2023-01-26

Easy and smooth transaction. Fast delivery!

"Perfect solution for everything I required."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for the kind words! We appreciate you choosing Rhino. ”


Verified
5/5

2023-01-19

Fast!

"We were two days until our meraki licenses expired, and Rhino was able to get us our new licenses last minute. Really appreciate the fast turn around time, thanks Rhino"


Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“We are super excited to hear you had a quick and efficient process. Thank you for taking the time to let us know how we are doing! ”


Verified
5/5

2023-01-18

great associates and company

"Working with Michael Villa was a pleasure, he was attentive, and accommodated a few changes with a lot of patience. Understanding Meraki was challenging for me, but he explained everything. Prices were fair.
Thank you,
Trevas Y., Owner.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you Trevas! We are glad he provided world class service to you. ”


Verified
5/5

2023-01-18

Great customer service

"Due to manufacturer concerns, there was a delay in what we ordered. We received a call from Rhino with some workable options, and we received what we needed very expeditiously and with great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“In a time period where lead times are getting the best of folks we are glad we were able to come up with some alternative solutions. We look forward to working with you again! Thank you for your kind words! ”


Verified
5/5

2023-01-12

Excellent transaction & process all-around

"Pre-sales support was great, pricing was solid, and both the personal and the automated communications were just right. I'll definitely be doing business with Rhino again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for the great feedback. We look forward to working with you again! ”


Verified
5/5

2022-12-20

Accurate and quick

"Transaction was easy ……….."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-08

Super easy to work with

"Rhino networks was very responsive, and easy to work with on my Meraki renewal. I would work with them again, on any upgrades or renewals "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Hello! Super excited to see that your renewal was quick and easy! We appreciate the feedback. ”


Verified
5/5

2022-11-15

Rhino was awesome

"The good folks at Rhino helped me determine what we needed and provided good pricing. The best part - they quoted 25-40 leads for the equipment and it arrived in less than a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-14
A rep from Rhino Networks, rhinonetworks, has responded:

“We appreciate you taking the time to let us know you had a great experience and even better you got the item way before expected! ”


Verified
5/5

2022-11-07

Rhino networks made sure I had exactly what I needed.

"Technician contacted me within one day, checked that my requested license type was correct for my appliance, and had my Cisco license to me within just a couple of days. Applied the license, works perfectly. You don’t get that level of assurance from just anyone online. Their process just works, just like I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-14
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for the very kind words! The online shopping world is an interesting place and we strive to make it a comfortable and confident experience for everyone so we are super happy to hear you were able to enjoy the experience! ”


Verified
5/5

2022-10-19

They had the Meraki MX68CW ready to ship in 3 day.

"Great job guys!
They had the Meraki MX68CW ready to ship in
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-04
A rep from Rhino Networks, rhinonetworks, has responded:

“We are super excited to hear you had a great experience and we look forward to providing that same experience next time! ”


Verified
5/5

2022-10-11

Superb Service

"Everyone from the CTO to the sales manager is very responsive and knowledgeable. They are very, very good to work with and their prices are the best to boot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for the wonderful review. We are excited to see you had a good experience from top down. We look forward to the next time we can help out! ”


Verified
3/5

2022-10-10

Waiting on license 1 of 2

"Received one of two licenses so far.
Not sure what the hold up would be. It's software.
Waiting on Rhino to provide my 2nd license.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-10-27
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to leave us some good feedback. It appears Meraki had some issues processing the license, but that doesn't excuse us from providing a world class experience. We look forward to providing that 5 star experience to you next time and if there is anything you need from Rhino Networks, feel free to reach out to me at 480-508-7047. - Michael Villa - Customer Success Specialist ”