"Horrible customer service. Shipped out order incorrectly then expected me to pay for their mistakes by not paying the return shipping. Lost a customer for life over what is probably 9 dollars. Now I'm afraid to return the items because they'll probably ship them wrong again. Scared I was dumb enough to give a company like this my credit card information, who knows who's got it now."

"Ordered 2 sway bar links and when the package came in there was only one. RockAuto would not go out of it's way to get the one they failed to put in the box expedited out to me.

It will end up taking a week to get the parts after paying for 2 day delivery.....

RockAuto's comment: sorry you not happy...

Hope your experience is better than mine."

"Rockauto has some crazy inventory. I mean, who would have ever thought I'd be able to find brand new aftermarket body part(s) for my 1995 Olds 88? I've seen like 3 of these cars driving around since I got mine 8 months ago. Ever go on that uneedapart.com junkyard search engine? They show like 2 grills available for my car in the entire United States! And not to mention, they come off cars that have been driven around for 100,000-ish miles and beat to death!

Shipment arrived on time as well. Don't be afraid of the "stocked in outlying warehouse - Delayed 1 Day" message. Ordered on Monday, got that message, and received on Friday. Shipped from Nashville to Connecticut."

"David W was very helpful in helping me complete my order. Issued a credit when wrong itme was sent. Will shop there again.

"

"Good service but sub par parts. Bought water pump and timing belt. water pump went out in a year, leaked and ruined the timing belt. I won't be buying cheap parts again. It is getting harder and harder to find good auto parts."

"Ordered a blinker (turn signal) assembly for pretty cheap (about half other sites prices)and it arrived within a week! EXCELLENT I RECOMMEND TO EVERYONE. CHEAP, HONEST, QUICK, A GREAT SITE. "

"I bought a headlight assembly for 2007 Ford Freestar SE van and it was identical to the broken part that the shop wanted to fix for $520 and the local auto stores wanted $234 just for the parts. I bought the part and replaced it myself for $90.82. Saved over $400 and everything works like new. We are ecstatic about this find."

"Excellent pricing, easy to use website, friendly toll free customer service, easy return policy, great communication with e-mails. Just type in your vehicle and all of the parts that fit your vehicle appear giving you many choices; instead of others that make you search 1 part at a time.
Thanks!"

"We purchased part #ARM100. This is a wonderful replacement support piece for a 2002 Ford Ranger bucket seat armrest. The product is high quality steel and will last much longer than the original plastic armrest support. The price of $51 included shipping. We recieved the part in about 5 days , which was VERY quick considering it was the Christmas season. We will look to RockAuto 1st for all of our future auto needs. Thanks RockAuto !!!!! "

"My go-to place for auto parts. Always the right part, always a good price, and always shipped quickly. Whats not to like?"

"I am most impressed with RockAuto.Com and will definately be ordering from them in the future.

I purchased a motor mount for my vehicle from Rock Auto after shopping around for it locally at places like PEP boys, Autozone, and Aide automotive.

I found that the prices were way better... so I placed my order online. The goods were received within 3 days.

I could not ask for a better shopping experience.
"

"Part was exactly as described. Bolted right in and works fine. Price was about half of every other place."

"I was very pleased with RockAuto's pricing, parts quality and expedience in shipping. I will definitely shop with them again. "

"I have to admit, I never thought I could find the parts I needed to complete my engine replacement all in one place. Rock Auto surprised me on every level. I found everything I needed, and once I mastered the shipping locations, it was far less expensive than I thought possible. I have even looked up arcane parts for cars long gone, like my Grandfather's Wolsley, and they were available! Very few mundane parts (a Passat belly pan) are not to be found, but I can forgive that, knowing all the things that are available.

RockAuto.com also offers good photographs (when available) for most parts, so you can be fairly sure you are getting the right part when you are unsure. It is now my go-to website. I highly recommend them!"

"Fast shipping and approval. Got extactly what i order.
definitely would shop here again."