"Each box was packed superbly and each box was taped strongly. When a small mistake was found in the order, I phoned the 888 number. The agent was extremely professional, answered all my questions and stated a corrected order would be shipped the following day. It was and the replacement order arrived 3 days later.
Trust them."

"I have dealt with Rockauto 3 times before. Best price and descent delivery time has always brought me back. This last purchase went south when I opened up the box to find a part for a guy in San Jose, Ca. I live in Michigan. I called customer service, and within a week had my head light switch. They told me to keep the oxygen sensor which I'll probably sell on ebay. Still a satisfied customer, because even I make mistakes."

"RockAuto is great!!! I live in Germany and was searching for a carburetor kit for my 1972 Ford LTD. After 3 month fruitless searching a friend told me about RockAuto. A short mail to them and I had the part within a week!! Just great service."

"Reasonable price and shipping, Very Fast Delivery. Will do business with them again. I had a return previously and it was handled in a timely manner. I'm completely satisfied."

"Awsome! Saved $250 compared to dealer cost. Fast Shipping. Simple install. Identical to OEM. That was important to me."

"Best prices on the web!Have ordered from them numerous times.Thanks Rock Auto."

"RockAuto is great! They have quality brand parts at significant savings and delivery is very fast. They are my first choice in ordering parts."

"Rock Auto is a great source to check for car parts – it’s organized! To save on shipping, the parts have to come from the same location (found this out the hard way.) You can’t tell about this until you add the item to the cart – somewhat frustrating. Because we have to pay shipping and tax on top of that, it is hard to justify buying some items there. On the items I have purchased, the shipping has been quite good – fast and the items well packed. "

"i received the package i thought was lost.thank rockauto .I will continue shopping at rockauto.com

_AL"

"Ordered a radiator yesterday with standard shipping and went to go to work this mornin and it was already there. WOW! I dont even think they are located anywhere close to CO but that was fast! I will definetely tell everyone I know to order from RockAuto.com!"

"I have shopped Rockauto.com more than once and found them to have several choices to chose from including OEM. The prices they offer can't be beat. Your purchase ships quickly."

"I was surprised that I could get what I needed quickly, and without paying a premium. RockAuto had the exact part. Delivery was faster than I expected, and the parts were double-boxed to prevent shipping damage. Now RockAuto will have three new customers - myself and two friends I have recommended. Thanks!
"

"Hello,
I am in france and a friend of min give me you website adress because he is verry happy with rockauto.
I did an order and 5days after i got it at home in france.
15 minutes after it was set on my car and works perfetcly.
"

"Was very disappointed when they shipped the wrong part (ordered the correct part), and they wouldn't ship out the correct part until the wrong part was delivered to FedEx.

When I did receive the correct part, it fit fine. Just a major delay and inconvenience that they did nothing to compensate me for.

Don't know that I'll use again."

"I bought a headlight assembly for a 2008 Pontiac Grand Prix from RockAuto. I was most impressed with the price (less than half of what I expected). I was just as surprised to have it delivered by FedEx only 36 hours after I placed the order on-line. "