"RockAuto really rocks! Great prices, fast service and excellent customer service. You get what you order. I always go here first. Check for yourself, nothing to hide.
Dave T. - Edmonds, Washington"
"I am very happy with the quality of the part, the ordering process, the accuracy of the information, the fair price, and the promptness of the delivery. Overall an excellent buying experience. "
"My first ever order with Rockauto was for a fuel tank for a 1972 Buick Skylark. The cost of the tank complete with shipping was $126.94. This is a $600 tank for me to buy locally. Rockauto is the best parts supplier I have had the pleasure to do business with. Their prices are fantastic, their part info is accurate and they are all top shelf components, which cover as wide a price range as possible. They use only the best shipping companies so you receive your order quickly. My garage door is covered in Rockauto's picture magnets now."
"GREAT place to find exactly what is needed. Very good site set-up. Parts easily found according to vehicle. Prices exceptionally good -excellent quality. A place for those who take vehicle repair very seriously and want a selection of quality parts. "
"Fast shipping, great prices, and very high quality parts as usual. You guys are the best!"
"I have been ordering from RockAuto since June 2009 and am now a very loyal customer, who values what your company is doing for DIY owners. Convenience, order visibility, and fast shipping are not like anything I have seen in the market. Did I mention that their prices are 15% lower than local store?
I had personal experience dealing with customer service on return that was past 30 day policy. They were willing to take it. I did pay small restocking fee - all fair. Other companies might not have been as flexible. They are great!
Their search catalog is very easy to use and to order from.
Overall a great company with focus on customer needs and experience.
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"This was my first purchase from RockAuto.com. The customer service was outstanding. The person who took my order was very nice, courteous, and helpful. The part arrive in just a couple of days and was packed better than anything I have ever received by mail. Plan to do all my auto shopping with RockAuto from now on "
"Lightning fast shipment and total price was way lower than any other discount stores that offered free shipping. I am a very happy customer. "
"I ordered a Motorcraft transmission filter on Tuesday, November 23, 2010 08:24 PM (Central Time) for less money than a no-name brand from the auto store. It was shipped on Wednesday, November 24, 2010. My item was delivered at 3:33 pm on Friday, November 26, 2010. Since the part was not immediately required, I could take advantage of the convenience of online ordering combined with delivery to my home at a lower price for a Ford quality part. It is rare to find a company that actually has the parts in stock like they say they do and then executes the transaction perfectly. I am happy to be a new customer who intends to use them in the future for non-time critical automotive parts."
"I would give RockAuto a very outstanding review for their internet service, All parts were available per request , and items were ordered 11-30-10, and received at my home the morning of 12-2-10. "
"I live within walking distance of 2 major chain parts stores, but I prefer to buy from Rock Auto if at all possible. After many previous purchases, my last order contained a mis-boxed brake hose. Upon contacting Rock Auto's customer service, I was shipped a replacement part quickly with to hassle at all. A+ service!"
"I have been exceedingly pleased with rockauto.com, I have found that their parts supply is beyond most if not all of the chain stores. I could not be more pleased with the service and selection and I will continue to use this valuable auto parts resource. I have also found that their prices are always lower than than what i would be paying at the chain stores.
A big Thanks to rockauto for giving cars guys an alternative!!!!!!"
"as usual the service was outstanding,shipping was fast and the merchandise was top quality and the price almost unbelievable(85% less than the dealer for the exact same part) and the dash cover 50% less than 6 other places i checked,next time i won't waste my time and just go straight to good ole rockauto.thanks guys for a great shopping experiance. l. coley baird,texas"
"Shipment Notification in TWO DAYS !!! Just in time for the car to be finished. Wasn't sure I wanted to replace these parts; had I known how fast you guys are, I'd ordered sooner. Thanks for the emails keeping me informed.
jl voks
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"RockAuto.com, the ideal site for the classic car owner. A good and fast service, shipping within 5 days to the Netherlands amazing! a must.
Regards Steve.
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