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Verified
5/5

2010-12-12

"RockAuto really rocks! Great prices, fast service and excellent customer service. You get what you order. I always go here first. Check for yourself, nothing to hide.

Dave T. - Edmonds, Washington
"

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Verified
5/5

2010-12-11

"I am very happy with the quality of the part, the ordering process, the accuracy of the information, the fair price, and the promptness of the delivery. Overall an excellent buying experience. "

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Verified
5/5

2010-12-11

"My first ever order with Rockauto was for a fuel tank for a 1972 Buick Skylark. The cost of the tank complete with shipping was $126.94. This is a $600 tank for me to buy locally. Rockauto is the best parts supplier I have had the pleasure to do business with. Their prices are fantastic, their part info is accurate and they are all top shelf components, which cover as wide a price range as possible. They use only the best shipping companies so you receive your order quickly. My garage door is covered in Rockauto's picture magnets now."

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Verified
5/5

2010-12-10

"GREAT place to find exactly what is needed. Very good site set-up. Parts easily found according to vehicle. Prices exceptionally good -excellent quality. A place for those who take vehicle repair very seriously and want a selection of quality parts. "

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Verified
5/5

2010-12-10

"Fast shipping, great prices, and very high quality parts as usual. You guys are the best!"

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Verified
5/5

2010-12-10

"I have been ordering from RockAuto since June 2009 and am now a very loyal customer, who values what your company is doing for DIY owners. Convenience, order visibility, and fast shipping are not like anything I have seen in the market. Did I mention that their prices are 15% lower than local store?

I had personal experience dealing with customer service on return that was past 30 day policy. They were willing to take it. I did pay small restocking fee - all fair. Other companies might not have been as flexible. They are great!

Their search catalog is very easy to use and to order from.

Overall a great company with focus on customer needs and experience.
"

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5/5

2010-12-10

"This was my first purchase from RockAuto.com. The customer service was outstanding. The person who took my order was very nice, courteous, and helpful. The part arrive in just a couple of days and was packed better than anything I have ever received by mail. Plan to do all my auto shopping with RockAuto from now on "

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Verified
5/5

2010-12-10

"Lightning fast shipment and total price was way lower than any other discount stores that offered free shipping. I am a very happy customer. "

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Verified
5/5

2010-12-09

"I ordered a Motorcraft transmission filter on Tuesday, November 23, 2010 08:24 PM (Central Time) for less money than a no-name brand from the auto store. It was shipped on Wednesday, November 24, 2010. My item was delivered at 3:33 pm on Friday, November 26, 2010. Since the part was not immediately required, I could take advantage of the convenience of online ordering combined with delivery to my home at a lower price for a Ford quality part. It is rare to find a company that actually has the parts in stock like they say they do and then executes the transaction perfectly. I am happy to be a new customer who intends to use them in the future for non-time critical automotive parts."

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Verified
5/5

2010-12-09

"I would give RockAuto a very outstanding review for their internet service, All parts were available per request , and items were ordered 11-30-10, and received at my home the morning of 12-2-10. "

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Verified
5/5

2010-12-09

"I live within walking distance of 2 major chain parts stores, but I prefer to buy from Rock Auto if at all possible. After many previous purchases, my last order contained a mis-boxed brake hose. Upon contacting Rock Auto's customer service, I was shipped a replacement part quickly with to hassle at all. A+ service!"

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Verified
5/5

2010-12-09

"I have been exceedingly pleased with rockauto.com, I have found that their parts supply is beyond most if not all of the chain stores. I could not be more pleased with the service and selection and I will continue to use this valuable auto parts resource. I have also found that their prices are always lower than than what i would be paying at the chain stores.
A big Thanks to rockauto for giving cars guys an alternative!!!!!!
"

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Verified
5/5

2010-12-09

"as usual the service was outstanding,shipping was fast and the merchandise was top quality and the price almost unbelievable(85% less than the dealer for the exact same part) and the dash cover 50% less than 6 other places i checked,next time i won't waste my time and just go straight to good ole rockauto.thanks guys for a great shopping experiance. l. coley baird,texas"

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Verified
5/5

2010-12-09

"Shipment Notification in TWO DAYS !!! Just in time for the car to be finished. Wasn't sure I wanted to replace these parts; had I known how fast you guys are, I'd ordered sooner. Thanks for the emails keeping me informed.
jl voks
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Verified
5/5

2010-12-08

"RockAuto.com, the ideal site for the classic car owner. A good and fast service, shipping within 5 days to the Netherlands amazing! a must.

Regards Steve.
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