"They had a listing for the parts that others did not and they got them shipped out in timely fashion.
I have been in the automotive business for 46 years."
"I shop at RockAuto.com regularly. They are great with a vast amount of in stock parts and fast shipping. The only down side to this is that most of the parts have been sitting on the shelf for ever and I think that every order I have ever received from them is missing a single component out of a box. I do understand that they are a huge warehouse based business that deals with thousands of orders a day, but come on, EVERY ORDER. The good thing is that they will always make it right as soon as they can. The bad thing is that one can not always wait on the next part to come. I will continue to use them, but not for everything..."
"Very easy to purchase what you need. The pictures of the item you want help to verify that you are buying the right part. Very good shipping report, too. It tells you when to expect your purchase."
"RockAuto is definitely the place to go if you're looking for the right part at the right price. I've never, ever encountered a problem with them, and the service is outstanding. When a part is missing they inform you immediately and work with you to find a substitute in a very short time. What else can I say? RockAuto has long made the dream of owning an American car overseas a reality, and as far as my "addiction" will go, I know I have a trusted partner in RockAuto. Thanks!"
"The filter was priced very good for my VW touareg. Rockauto processes and ships orders very fast also. Thanks"
"I purchased a passenger side mirror for my 2009 Charger from RockAuto.com. It was $20.00 cheaper than anyone else. Plus the shpping only took 4 days. When the mirror arrived, I was impressed at how they wrapped it in bubble wrap, had rubber corner protectors and was in a fabric bag.
The mirror came in perfect condition and was very easy to install. I am very impressed with RockAuto.
Ross
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"Very convenient, fast shipping and at the right price."
"The part was as stated, but the shipping was outrageous. With the cost of shipping it took a $18.00 part $79.39 to ship. I was very unhappy about that, the part does not justify that kind of shipping cost. With those shipping costs, I will look toward other avenues for my parts."
"I ordered several exhaust parts for a 2000 Ford Focus on RockAuto.com. The parts were shipped the same day via FedEx and arrived within a few days. The parts fit well, but lacked some hardware to connect the parts. It was not included in the description that this hardware was required. The nuts I needed were a odd metric thread, so I ended up knocking the bolt studs out and putting in new ones. Not necessarily RockAuto's fault, and non-oe parts are not always guaranteed to fit perfectly. Overall, good experience, and I will shop there again as I have in the past."
"fast shipping and correct product recieved"
"Order was processed and received in good time, at a good price and was good quality."
"Thank you for being there.had a van broke down in north Carolina. dealer could not get the rear caliper for a 2008 e350 van .driver called me in maryland. called around no one had the caliper. got on rockauto there it was ordered it.delivered in two days everybody was happy.they were home for the holidays al. "
"This is my third order with RockAuto.com and I cannot begin to express how pleased I am with both their prices and selection as well as their customer service and technical support people. I've had a few difficult parts to find and their support staff has the answers I needed to help me get the right parts. Shipping has always been super fast, even on the special ordered items and they keep you up to date on the progress of your order. This is a excellent choice for online shopping if you need a wide selection of parts at exceptional savings."
"I have always been pleased with the web site, the customer service and the delivery time for Rock Auto. I have purchased several times from them and they have the best prices.
I will continue to shop at their site.
"
"As usual, great prices, very easy to use website. Fast shipping: even though I specified ground shipping, arrived 11/25/2010. One sour note: internal packaging was damaged but contents okay. [loaded brake calipers; boxes ripped, pads jarred loose.] I've ordered from Rock Auto multiple times for two separate vehicles & was very satisfied. Great company!
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