"I haven't ordered from rockbottom in a while however the experience has and customer care has not changed at all. I received my order faster than expected and the product exceeded my expectations. I look forward to my next purchase and will have piece of mind that no shipping or delivery issues will take place."
"Inexcusably poor customer service. You can never have a conversation with anyone about your order. Even though you can leave a voicemail, I did not receive a return call. My order was NEVER updated with any type of information until I finally cancelled it because the order was over a week late in the promised ship date and only when I had enquired as to the status, was I told via email response that materials were backordered. No accountability"
"Will continue buying from RBG!!"
"Seamless and pain free. Will continue to shop rockbottom"
"Found what I was looking for. Golf shoes were just as described. Delivery was faster than promised. Will definitely buy again!"
"All items were as expected."
"Thanks to Rock Bottom. Custom grips and shafts. All worked perfectly. Love the new clubs.
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"Love my new Odyssey Putter. Got a super deal on it a Rock Bottom Golf and it has already taken 4 strokes off my game. Rock Bottom Shiopped on time and provided timely and accurate tracking data. Good company would do business again."
"Balls Look Brand New! I have not been disappointed with any products ordered from RBG. Especially golf balls...for the weekend warrior, I just think it makes sense to buy used from RGB. Stick with the MINT (Stay away from REFINISHED) and you'll be pleasantly surprised how good these balls look and perform. "
"I got my order but it came with a defective red rod. I have a hole in the red plastic cover. "
"Buyer Beware!!! Don't buy from these guys if you want to try a club. I purchased a new driver at a cheap price ($100), I took it to the indoor driving range at the PGA store and hit it a few times and hated it. I returned it one day after I received it. I get an email that said that it was "used" and I can either trade it in for $20 or they will ship it back to me. Don't buy from them unless you know what club you want and have already hit it previously. "
"Website promises 2 day shipping with minimum purchase. I met the minimum purchase threshold and not only did they not ship my order 2 day as promised, but they used the cheapest economy shipping available. 2 weeks later, still no delivery. Will not order from them again."
"Ordered a left handed putter and they sent me a right handed putter and will not offer a refund."
"Quotes a price and the club came stickers 50% lower...with grass and dirt encrusted on it"
"I bought a pair of shoes and new putter from this website and paid 17.99 for shipping. Over a month later I still have not received either of the packages. I will never buy from them again. "