ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.66/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.84/5
Customer service:
4.87/5
Return/Replacement policy:
4.77/5


5/5

2008-04-28

"This store is amazing. I have placed five orders in the last month and every single one of them went very smoothly. I live in the state that this company is based in so I always get my stuff in 36 hours with the cheapest shipping option. These guys are reliable and honest. They have a chat option to resolve any of your concerns, too. Best site for motorcycle/atv gear out there."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-31

"I have purchased about $1G worth of parts and apparell from Rocky Mountain over the last year and have been very satisfied. They are always the cheapest, shipping is always fast and customer service is helpful as well. I would recommend the site to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-05

"Haven't had to use customer service yet, but their selection is huge. Most of the time they have what they list in stock. Only problem I have ever had is the slow shipping. I opt for the less expensive shipping, but it is extremely slow. My last order was Dec. 28. Here it is Jan. 5th, and still have not recieved my order, even though it shows it arrived at the terminal yesterday morning(Jan 4 about 630 am cst). Other than that, good place to buy from. Would definitely recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-06-28

"Excellent customer service.

Always prompt delivery. Best online supplier of motorcycle parts.

I'm writing this review due to all the other online retailers continually falling short of acceptable customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-02-01

"Excellent service, quick shipping even to California! I highly recommend you check them out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A