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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
1/5

2020-12-13

Item size runs REALLY SMALL!!!!

"Should order a larger size than normal. Very disappointed in the quality of the fabric.
Overall disappointing!!!
"

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Connie - We are sorry you were disappointed with your Allentown hoodie. There are sizing charts specific to each item on the site to help with sizing issues. We appreciate your business and hope that you will try Rokkitwear again!”


Verified
5/5

2020-12-12

Great

"Ordered for 3 grandkids at different schools. All were great."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Pamela - Rokkitwear Christmas! We love it! We appreciate your business and your kind words!”


Verified
5/5

2020-12-12

High school spirit wear

"Easy order process, fast delivery and exactly like the picture on their website. "

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Carrie - Amazing! We are so happy that you love your Osbourn Park gear! Thanks for being a Rokkitwear customer and supporting your school!”


Verified
5/5

2020-12-12

Wonderful product

"Items are better than expected. Production time is a bit lengthy but not too bad. Shipped out quickly."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Heather - Production is a little slower this time of year because of the holidays! Thanks for the great rating and we hope you love your Elizabethtown HS gear!”


Verified
3/5

2020-12-11

Half satisfied

"Rokkitwear made two items for me this year, one, a jacket turned out well. The second item, the Allmade Ladies' Long-Sleeve Tri-Blend Tee, is unsuitable to be the gift I was intending it to be for an alumna of a local high school who has move away. When I received it, the sizing (I ordered a larger based on the unisex size chart) seemed off. I tried it on to make sure it would fit. Not only was it too small for me (based on the sizing chart I anticipated it would be too large), the material was itchy and uncomfortable. It is too close to Christmas to order another. Since my daughter had ordered a alum shirt for my husband a year ago, I ordered from Rokkitwear based on reputation. I am disappointed."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Chris - We are sorry you were disappointed. Ladies Tees are always a narrow cut and not square like a unisex. We appreciate you shopping with us and hope that since you loved your jacket you will try us again.”


Verified
5/5

2020-12-11

Outstanding

"The clothing was perfect, and there wasn’t much wait. Even with getting the garments personalized."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Mark - Wahoo! So happy to hear that you loved your Rokkitwear! Thanks for shopping with us!”


Verified
3/5

2020-12-09

Ordered a small T-shirt but fit is baggy.

"This is the largest "small" I've ever seen."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Clarence - Sorry you were disappointed in your shirt. There is a sizing chart on the site specific to each item. Thanks for shopping with us we appreciate your business!”


Verified
5/5

2020-12-08

JUST AWESOME

"JUST AWESOME. THANK YOU!! "

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Kevin - Wow! We love hearing how happy our customers are! Thanks so much for shopping with us!”


Verified
3/5

2020-12-08

Quality

"The Quality not the best. "

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Dennis - We rarely get quality complaints on Nike products. If you had an issue with your gear, I hope you reached out to customer service so that someone could help you. Thanks again for shopping with us!”


Verified
5/5

2020-12-06

Quality clothing

"Easy to order from website, quick delivery and quality clothing. Will order from them again."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Marlene - Awesome! Glad you are happy with your St. Killian spirit wear! Thanks for shopping with Rokkitwear!”


Verified
1/5

2020-12-05

Bad customer service !!!

"I ordered 2 items, a sweatshirt in a medium and a mans long sleeve tee in a XL For MAdison Memorial High School-Spartans
The medium arrived in the correct size. The tee did not !!!!
The tag on back of shirt says an XL, but the label is wrong and looks like a 2x or 3x and Rokkitwear will not correct the mistake.
I know what a Xl should look like and this Tee is definitely not an XL--its HUGE !!!
They will not do anything to correct the situation. I will never order from them again--the tee is not good for anyone to wear---HUGE--
Shipping was not cheap and never mentioned that you could not return, etc...-
Going to report to the Better Business Bureau if things cannot be taken care of correctly.
Also will post a review and spread the word to anyone ordering from Rikkitwear . VERY DISAPPOINTED !!!!
Pretty sad that a company doesn't care anymore. They wouldn't allow me to do a return or exchange for a diferent tee.
"

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Customer service worked with this person directly.”


Verified
4/5

2020-12-03

Great

"It was good shirt came perfect but shipping was slow"


Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Justin - Great to hear from happy customers! Sorry the shipping was slow, however, the USPS is beyond our control! Thanks for supporting Plymouth South!”


Verified
2/5

2020-12-02

not what I expected

"I got the sweatshirt today and I was very disappointed in the quality of the lettering. Not bright, dingy looking. I paid $69.00 for this sweatshirt!! It is a Christmas gift and now I do not even want to gift it."

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Rep reply posted 2021-01-22
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Brenda - Please let me know if customer service did not already reach out to you and I will have someone look into your complaint.”


Verified
2/5

2020-12-02

Not to size

"I feel after receiving it was not to size not menus medium"


Rep reply posted 2020-12-02
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Donna - Thank you so much for your Taylor HS order. The Fan Favorite is one of our top sellers and we normally do not get complaints about its sizing. Please note that in the future if you have an issue or a question about sizing we are always happy to help on the Live Chat or by phone. GO YELLOW JACKETS!”


Verified
3/5

2020-11-26

Small fit

"Sweatshirt ordered fit really small. "

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Rep reply posted 2020-12-02
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Ebonyee - Thank you so much for your Auburn HS order. The Fan Favorite is one of our top sellers and we normally do not get complaints about its sizing. Please note that in the future if you have an issue or a question about sizing we are always happy to help on the Live Chat or by phone. Go AUBURN!”