"Love my new caps , quality manufacturing and timely shipping made for a great shopping experience "
"I was pleasantly surprised by the quality and quick service on items that had to be specially made. Only one week from order to our mailbox. Great and I would have no problem recommending this company for such products. "
“Mike - Wow! We appreciate happy customers! Glad you were impressed with your Johnson Central HS gear! GO GOLDEN EAGLES!”
"Shipping was extremely slow, that was my only problem."
“Cathy - So glad you like your West Henderson mask. You ordered on Sept. 24th which is a Saturday. It was shipped on the 28th, which was a Wednesday and 3 business days from the time of your order. All of our items are custom printed to order and therefore usually take 3-5 days of production time. I am so glad that you love your mask and hope that you will reconsider your rating now that you have a better understanding of the process. We appreciate your business! GO FALCONS!”
"Less than 2 weeks and my sweat shirt has an open seam on the left sleeve. Unacceptable!"
“James - A customer service rep will be reaching out to you shortly”
"d, long delivery timeframe from order date in comparison to most companies. "
“Deanne - Thanks so much for your order. Our products are customized and printed by the customer. We do not have any stock items. Once you choose an item from our website, it is then printed with the logo you choose on the size and color garment chosen by you. Thus, we have a 3-5 business day production time and then the item is shipped. We hope that now that you understand the process that you will reconsider your rating. Thanks again for shopping with Rokkitwear.”
"Was hoping for a royal blue Columbia Jacket but this was close enough with my school logo and the price was fair.
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“Kelly - Super Cool! We love hearing that you love your Northfield Norse fleece! Thanks so much for your order!”
"Customer Service at Rokkitwear was extremely helpful. I have ordered in the past and the delivery time is FAST!!! Especially for custom product. Much better experience than BSN, which takes months to receive product. I get my Rokkitwear in less than a week. "
“Wow Chris! Rokkitwear is thrilled to hear how much you love our company! We strive for happy customers! Thanks again for shopping with us!”
"I ordered a school tee shirt for my granddaughter. It arrived with an orange and black logo. Her school colors are RED and black. I contacted your company immediately. I was asked to send a photo of the shirt. I sent two and one even had the laundry instructions visible which had orange and red colors for contrast on it. The email on September 14 from "Lynn" told me it would be taken under review! I'm still waiting and it's Oct.2!!!!"
“Barbara - We are so sorry that there was a breakdown in communication with you. We have updated the colors on the website store and we will print you a new shirt right away and send it out. ”
"Sizes for women are in no way accurate. I ordered an XL it fits like a small. Not even close to a medium. I will never order from the sight."
“Ericka - We are so sorry to hear you had a sizing issue. There are sizing charts that are specific to each item on the site to help you choose a size. We appreciate your business.”
"Was totally happy with rockit wear"
“Amazing! Thanks Ted for the glowing review! Glad you love your Westside Thunder gear!”
"I ordered two half zip ups...the Nike and the North Face. True to size. I had them embroidered and they can out great. Nice quality. "
“Tracy - LOVE THIS! So glad you are happy with your Ludington High School half zips! Thanks so much for shopping with us!”
"I love working with your company and received a great product. Your customer support person, Brian, made things go very smoothly. Thank you!"
“Jennifer - You rock! Thanks for letting us know how happy you were with your gear for The Tilton School!”
"On time and as described. "
“Shawn - Fantastic! Glad your New Jersey Jackals shirts lived up to expectations! We appreciate your order!”
"My first order for a fleece half zip top for granddaughter’s new school was great ! I will look good and will keep warm at her soccer games . Thank you! "
“Vickie - Love it! So glad your granddaughter loves her new sherpa! Thanks so much for your order!”
"Received the wrong logo on the shirt ordered. Want the vendor, Rokkit Wear to replace at no expense."
“A customer service rep will reach out to you shortly. Thank you.”
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Michael - Amazing! Those hats are flying off the shelves! Go Chieftans!”