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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
1/5

2020-09-22

Disappointed

"Our Lakota masks were way too big (not the size I ordered), not monogrammed (which I paid extra for), not shipped (which was not clear - I had to pick up) and it took about 6 weeks to completion. When I tried to log in to look at my order it was “not found.” Super disappointed. "

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Rep reply posted 2020-09-28
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“A customer service rep has reached out to you via email.”


Verified
4/5

2020-09-22

Good communication, product arrived as expected.

"Good communication, product arrived as expected."


Rep reply posted 2020-09-28
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Paul - Fantastic! Go Miners!!!!!!!!!!!”


Verified
5/5

2020-09-21

Product

"Products are very high quality. "

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Rep reply posted 2020-09-28
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Linda - Thanks for the high praise! Glad you love your Lakota East girls soccer gear!”


Verified
5/5

2020-09-21

We loved our staff shirts

"Our sweatshirts turned out fantastic! Thank you so much, we love them! "

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Rep reply posted 2020-09-28
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Awesome Jennifer! Go glad you are reppin' your Hartland Eagles sweatshirts with Pride!”


Verified
4/5

2020-09-21

Ight

"No complaints here. yup. all good"

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Rep reply posted 2020-09-28
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Aidan - We hope you enjoy your Hiram College gear! Go Terriers!”


Verified
1/5

2020-09-17

For the cost should be sublimented not silk screen

"Quality not not to good should be sublimneted $70,00 for two shirts? Screen not great

Wont order again.
"

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Rep reply posted 2020-09-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Rob, we are sorry you are disappointed with your Westside Thunder shirts. We do not do screen printing, our logos are all direct to garment printed. Also, the logo you chose for the HEX shirt was a distressed logo. If there are any abnormalities in the garment or in the printing, please reach out to our customer service dept. ”


Verified
3/5

2020-09-16

Xl is a little tight

"No bad. Delivery time is good "

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Rep reply posted 2020-09-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“James, thanks so much for your Spartans polo order. Each garment has a sizing chart directly under the box where you choose your size so that you can better choose a size that will fit. We are glad you were happy with the delivery time and hope you will reconsider your rating. Thanks so much for your order and GO SPARTANS!”


Verified
3/5

2020-09-14

Roger Bacon High School, St. Bernard, Ohio

"I couldn't find Roger Bacon H.S. by clicking on the 'R'. Once I was able to locate the school, I was good to go and loved the
website.
"

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Verified
5/5

2020-09-14

Great Hat, Prompt Service

"Ordering was easy. Hat came in the mail quickly."

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Rep reply posted 2020-09-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Michael - Fantastic! So happy you love your CNE hat! Thanks so much for shopping with Rokkitwear!”


Verified
2/5

2020-09-13

Service good but disappointing product

"The logo choices to go on the different products were vibrant in the pictures and my children were excited to rep their school with their new neck gaiters. The products we received had extremely faded colors in the logos with no definition between the different colors. The white logo looks pink on the garnet fabric. Also, the vintage design doesn't appear vintage but as if actual sections of the stamp were missed. Very disappointing for the cost."

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Rep reply posted 2020-09-17
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Alden - A public service rep will be reaching out to you shortly.”


Verified
5/5

2020-09-05

updated review

"sweatshirts are super comfy but ordered two with both back of the sweatshirts spelt wrong. not super happy. emailed them & they are sending new ones. thanks. "


Rep reply posted 2020-09-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Tatum - We apologize that this occurred. Accidents sometimes happen, but we know that customer service is making the corrections on new shirts for you so we hope you will reconsider your 1 star rating as we know you will love your St. John's gear!”


Verified
2/5

2020-09-11

**** material

"Didn’t love it. Felt cheaply made and I was dissatisfied "

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Rep reply posted 2020-09-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Diallah, We are very disappointed that you are unhappy with your Attain 1/4 Zip. It is one of our more popular items in the warm up category. A customer service rep will be reaching out to you very soon.”


Verified
2/5

2020-09-10

fabric disappointment

"The design is good, the lettering is good, for the price, I was expecting the the fabric to feel more like the polyester from Tek Gear or Base Layer (if you have ever touched those shirts) this one from Rokkitwear feels too plastic."

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Rep reply posted 2020-09-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Erika - So sorry you were not happy with your Stony Point Ombre shirt. This is an item from the manufacturer Badger and we sell many of them. We appreciate your order and hope that you will try Rokkitwear again.”


Verified
5/5

2020-09-10

Outstanding as usual

"Rokkitwear has consistently come through with their merchandise each time I have ordered through them !!"

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Rep reply posted 2020-09-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Michael - Awesome! Thanks for using Rokkitwear for all of your Walnut Hills Eagles spirit wear!”


Verified
5/5

2020-09-08

Quick shipping

"Great product, received my shirts quickly! Very happy with my order!"

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Rep reply posted 2020-09-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Samantha - this is great to hear! We love happy customers and so glad we could help you with your Clovis gear!”