"Customer service here is great!"
"Mobile experience was a bit different than on PC but it wasn't bad. Great selection and easy to use site. Will use this site again if the quality of products matches the ease of purchase.
"
“Arthur - we are so excited that you found our site! You are going to love your new hat! Thank you for your order!”
"Pages took a long time to load and it wouldn't give me my 5% discount"
“Jennifer - Sometimes the browser you are using affects the speed of loading the pages. We were happy to talk with you today and help you get your 5% discount. We appreciate your business and we know you will love your Bethel Tate Rokkitwear!”
"Rokkitwear has the best selection of merchandise. love love love all the choices. Great experience"
“Matthew - This is awesome! We know you will love your Florence Y'Alls gear!”
"Can't wait to see the quality of the products. The site and payment went smoothly. Thank you."
“Jack - we are excited for you to see the products too! We love all the Y'Alls gear! Thanks for your order!”
"I liked being able to purchase an item from my son’s Alma Mata and choose the sport he participated in. "
“Andrea - we are so happy you chose Rokkitwear! You are going to love your West Charlotte Baseball shirt!”
"So many choices - colors, styles, variations on our logo. Love this experience!"
“Nicole - so glad you loved your shopping experience! We appreciate your order and we know you will love your Prout school spirit wear!”
"Love Rokkitwear! They have great products and great customer service!!!!"
“Awesome!!!!!!!!!!!!!!!!”
"would like to know shipping date estimate"
“Hi Megan! Your items were should ship sometime late this week. You will get an email with tracking information when it ships! Thank so much for shopping with Rokkitwear!”
"Good site. Easy purchase."
“Jessica - awesome! Enjoy your Lindsey Wilson gear!!!!!!”
"website is slow and borderline uncooperative"
“Olivia - we are very sorry that you had issues with the site. We have not had any problems with the site on our end. Often the browser you are using is the issue. Google and Firefox are the best options. Internet Explorer is no longer supported by Microsoft and is often glitchy. We think you will love your spirit wear and hope that you will reconsider your two star rating when you receive your FSUS gear! Thanks so much for shopping with Rokkitwear!”
"I had to create a password for something I may never buy again. Did not retain my information, had to reenter several times."
“Melinda. The website is set up for you to have a password is just so you can access your order if needed. You can go back and see if it is processing or being shipped, etc. You are going to LOVE your Y'ALLS hat! Hopefully when you receive it you will reconsider your two star rating. We aim for good customer service and hope you will shop with Rokkitwear again!”
"website was difficult to navigate at times because selecting products would not take me to the item but back to the home page "
“Catherine - We are very sorry that you had issues with the site. We have not had any problems with the site on our end. Often the browser you are using is the issue. Google and Firefox are the best options. Internet Explorer is no longer supported by Microsoft and is often glitchy. We think you will love your spirit wear and hope that you will reconsider your two star rating when you receive your Y'Alls gear! Thanks so much for shopping with Rokkitwear!
”
"Very expensive for a baseball cap"
“Thomas - thanks for your response. Our products are custom and that is why the price point is slightly higher. Our customers pick each piece and the color and the design, so basically customizing each piece. We know you are going to LOVE your Y'Alls hat and we really appreciate your business!”
"Make sure to click on the product you like and get color options. i was happy to find a different color of the style ball cap i selected "
“Awesome Patrick! We are so excited when customers are happy! You are going to love your Y'Alls hat! We appreciate your business!”
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Darrell - We were so happy we could help you out! Enjoy your Roger Bacon Gear! Go Spartans!”