"THANK YOU FOR THE GREAT SCHOOL BEANIE HAT!!!"
"trying to get discount on first order but says my email is already registered. but doesn't recognize my email when logging in. This is my first time using this site. The gift is for the wife so I guess at the end of the day she is worth full price...lol"
“Hi James - thanks so much for your Boston College HS spirit wear! We know your wife will love it so much that you will want to order more! So sorry you had trouble with the email. We are sending you a discount code to use on a future order! ”
"We need to know where the checks for commission are being sent!"
"but would not take the discount code that my email said to put in that disappointed me"
“Sharleen thanks so much for the great rating! A customer service rep will be reaching out to you directly regarding the discount code.”
"Very happy with items purchased. Delivery was great as well."
“Cynthia! We are so glad you are happy with your Huntington North High School apparel! We appreciate your kind words and hope you will shop with us again!”
"The communication needs much improvement. I email and email with no responses. The products are great."
“Sharon - go glad you think our products are great! I will email you directly to address your communication issues. ”
"Great Web site. Easy and quick to use. "
“Stuart, we are so glad you were happy with your Rokkitwear experience. Enjoy your Powell High School gear! ”
"Didn't give me the 5% discount for signing up with my email!!"
“Mayelin - the site is set up to send you an email with the code. I am so sorry that you did not receive it. We are emailing you a code now so that you can use it on a future Rokkitwear order. Thanks so much for your business!”
"Had a problem with my password, it was taken care of helpfully. Very satisfied."
“Dave - we are so glad we were able to help you out! Thanks so much for shopping with Rokkitwear!”
"Needed assistance so I called Rokkitwear. I received the most pleasant professional help from a patient friendly woman.
Thank you Rokkitwear !!
S. Bryce"
“Stephanie - Thank you! We are so glad we were able to help you with your order! Enjoy your Rokkitwear!”
"First time on site. Entered 3 different emails for 5% off. Message said email already used. And I know I have never been on this site.
Little Christmas gift for my sons so bought them anyway. "
“Hi Lucinda! We are so glad that you chose Rokkitwear! I will send you a discount code to your email! I am sorry you had this issue. We know your sons are going to love their Woburn Memorial spirit wear! Thanks again for your order and Happy New Year!”
"Site would not continuously work to show logo and shirt color. On desktop, could not get the activity to change to baseball and could not get colors to change and logo to change. Used iPad, but it would seem to freeze up at times. Tried to use phone and was just too difficult to see. No problems with any other sites I have used tonight. Never received discount coupon in email address that I sent yesterday. Spending a lot of money tonight and more as the season progresses. Other family members have also spent a lot this past week with more to come. Usually free shipping with spending this much."
“We are so glad you chose Rokkitwear for your Ohio Stingers Baseball gear! I am sorry you had an issue with the website. We had no reports yesterday of any other outages or problems. Often the browser you use is the issue. Internet Explorer is no longer supported by Microsoft and often that is the problem. Google Chrome and Firefox are supported and don't have this issue. Also, I am sending you the 5% discount code for future purchases. It will be in your email today. Thanks so much for your order! We appreciate your business!”
"Online Ordering: After placing item in cart it is almost impossible to find the same item again to order another color. Other than that the product selection is amazing. Thanks"
“We are so glad you were happy with the selection! Thanks for the great rating! We will pass your comments on to our website managers. Thank you again for shopping Rokkitwear!”
"There is a varied selection of items; the site is very easy to navigate; customization was very easy and makes the purchased item unique!!!"
“Coach Mullen we are so excited that you were happy with your Rokkitwear experience! Happy customers are the goal!”
"Rokkitwear Team has helped us out several times. Now able to get us gear by Christmas. "
“Thanks Dave! We are always happy to help out with corporate gifts! We appreciate your business!”
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Fantastic Nancy! Enjoy your Rokkitwear! We are always excited when our customers are happy!”