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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.66/5
Return/Replacement policy:
3.34/5

Verified
2/5

2024-03-05

Order site issues

"spent a lot of time getting the site to work. Otherwise all good."

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Verified
2/5

2024-03-02

Slow website

"Trying to back and forth between items was very difficult and time consuming. The website took a very long time to load a singular screen when I was connected to internet "

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Verified
4/5

2024-02-26

Cool Site

"Awesome shopping experience"

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Verified
1/5

2024-02-17

No place to enter 5% discount code

"I received a discount code of 5% when I entered my email address however there was no point in the checkout process that you could enter the code to receive this discount. I tried multiple ways. Super frustrating. Your website is not user friendly at all. "

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Rep reply posted 2024-02-20
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Lisa - Thank you for your Kings Track order. This is done as a special flyer for the team so the prices are already discounted, which is why you cannot add a discount code. The discount code you received can be applied to any regular order placed from one of the Kings online store sites in the future. I hope this explains the process better and that you will now reconsider your low rating as we know you will love your new Kings Track gear! Go Knights!”


Verified
1/5

2024-01-05

Website Turtle Like

"takes way tooo long for site to load pages "

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Verified
2/5

2023-12-20

Where to place custom letters

"I really wanted

The Johnson boys
Tye&Mac
On the back of the shrt
"

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Verified
5/5

2023-12-13

High School T-Shirt

"Easy to use access, many unique products that are hard to find. Fair prices and shipping. T-Shirt received as scheduled and pleased with it."

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Verified
3/5

2023-12-21

Website needs help

"Better filtering & loading time pleaseeeeeeeeeee"

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Verified
3/5

2023-12-15

"Fair .

I would buy more if it was an easier process.

***-***-****
"

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Verified
4/5

2023-12-15

fast

"Very easy shopping and check out"

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Verified
1/5

2023-12-13

Your Website is terrible

"It took me way to long to order the items I wanted because of how slow your site responds. Stop being cheap and spend the money to update your infrastructure. You should be viewing your website as the first opportunity to provide customers with excellent customer service. "

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Verified
1/5

2023-12-04

Website is awful

"Seriously not that hard to run a functional website. "

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Verified
2/5

2023-11-30

"I had trouble with the website. It was slow and hard to get around it. It took forever."

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Verified
5/5

2023-11-28

Great product

"I love the choices! The jacket looks great. "

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Verified
5/5

2023-11-21

"Good company very happy with service. "

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