"I ordered the incorrect hoodie and Customer Service rep was gracious, patient and offered me a 40% discount on a replacement hoodie!"
"Promised me a discount for my email, but no place to put the code. "
"Had a hard time ordering and viewing on a Mac but it could be because its an older one. Used google to start but safari worked best.
The site itself is great and easy to use. Products are what I wanted and were easy to order."
"The website itself is incredibly slow and there is no search on the site so its incredibly slow to navigate the site. There needs to be more designs, the site is getting very stale "
"I signed up to receive emails due to the 5% discount for first time buyers. I received the code via email, however there was not a place during the checkout to enter it. Could you please refund my 5% discount & I will consider shopping through rokkitwear.com in the future? My order number is: 102116"
"There was no area for me to put my discount code"
"Website not user friendly. Once you select an item, you have to hit the back button to go back to the list versus having a button and taking you back to where you left off. Once, I signed up to receive emails, I got a discount code, and I could not use it because apparently, I’m already receiving a discount. "
"Went through entire order shipping and billing process and submitted order only to take me back to initial page. Went through the process 4 times before the order was placed"
"Just overall poorly made site, frankly any large company should have a site optimized at least to wear you can go back to the entire school store without losing your cart or “progress” and just an overall look of being made 15 years ago. I’m sure the clothes are fine, it’s a school uniform how good or bad could it be, but the site had me quite frustrated "
"Easy website to follow plus the woman's shirt looks nice!!!!
Thanks!!"
"Really like the shirt style material and color"
"The website was easy to navigate and it was easy to find the product I wanted."
"Great experience but why not have a place on your order for to leave a note if it is a gift for someone else. I was the purchaser but was sending it to someone else and it would have been nice to leave him a little note since this was a gift for him. Just sayin..."
"Website is incredibly slow. In fact, timed out two (2) times. No help when I emailed customer service. To expedite shipping, it cost almost as much as the t-shirt. (T-shirt $18.00; shipping $14.00 ) Shipping was 77% of the cost of the t-shirt.
I purchase t-shirts for the students of our school. Won't be doing this in the future.
This wasn't a pleasant shopping experience."
"We wanted to get our honorary Soccer Manager his own shirt and with your help; we will celebrate our teammate!!!! THANK YOU SO MUCH!"